Who we are
The Westin Bear Mountain Resort & Spa in Victoria is a luxurious 5-star hotel with 91 rooms, a restaurant, a bar and lounge area, a 300-person ballroom, and conference facilities. The hotel is part of the Westin brand, which falls under the Marriott umbrella. The hotel also features a state-of-the-art spa and serenity pool.
About the position
Our hotel is currently seeking a dedicated room attendant to join our highly efficient housekeeping team. As a room attendant, you will be responsible for cleaning guest rooms in a safe and timely manner while adhering to our brand standards. We are looking for an ideal candidate who possesses good physical strength and stamina to perform well under pressure. They should also have a strong desire to provide excellent service to guests and take pride in their work. While previous hotel experience is preferred, we are open to considering other relevant experience as well.
About the job
Thorough cleaning of assigned guest rooms within allotted time while adhering to Westin brand standards.
Changing bed linen and making beds for new arrivals and do daily stayover service.
Cleaning the bathroom area and replacing used towels and other bathroom amenities, such as shampoo and soap.
Sweeping and mopping floors, vacuuming carpets, and dusting and polishing furniture.
Emptying trash containers.
Organizing and stocking cleaning cart.
Maintaining proper use of cleaning supplies and equipment.
Reporting necessary maintenance items for repair to ensure a positive guest experience.
Exceeding guest expectations by responding in a professional manner to all guest inquiries and concerns.
Support the housekeeping team by cleaning public areas and washrooms when needed.
What we offer
We provide free on-site parking for those with their own vehicles. We prioritize our staff's well-being, offering complimentary top-notch lunches in the staff room and free access to our fitness facility.
Qualifications
- Prior hotel experience preferred
- Proficiency in cleaning techniques
- Strong hospitality skills
- Experience in industrial cleaning or custodial work is a plus
- Ability to work efficiently and effectively in a fast-paced environment
- Attention to detail and a strong work ethic
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Victoria, BC V9B 6R3: reliably commute or plan to relocate before starting work (required)
Location:
- Victoria, BC V9B 6R3 (required)
Work Location: In person
