About Us:
3 Peaks Rentals is a growing property management company located in beautiful Sun Peaks, BC. We manage over 150 luxury vacation rentals, from cozy ski-in/ski-out lodge studios to stunning, high-end condos, providing year-round unforgettable guest experiences.
Job Overview
Are you ready to make a lasting impact on our guests' experiences? At 3 Peaks Rentals, we are dedicated not just to maintaining impeccable cleaning standards, but to creating unforgettable stays and exceptional moments for both our guests and team members. Making a strong first impression requires great attention to detail and the support of a passionate, engaged team. We’re looking for an experienced and driven Housekeeping Supervisor who can help us maintain our high cleaning standards across all our properties.
In this role, you will work as part of a team, focused on delivering excellence in every clean. Your attention to detail and keen leadership will be key in supporting our teams, ensuring that our cleaning standards not only meet but consistently exceed expectations.
Responsibilities
- Lead the housekeeping teams, ensuring our properties are impeccably maintained
- Work with team members to ensure processes are followed and standards are maintained
- Conduct thorough inspections of all cleaned units to maintain our exceptional cleaning standards
- Support the Housekeeping Manager with hiring, training and motivating a team of permanent and seasonal housekeepers
- Assist with scheduling team members to meet cleaning demands and optimize operations
- Carry out inventory, submit supply orders and ensure well-stocked housekeeping rooms
- Ensure all team members adhere to company practices, policies and health and safety protocols
- Plan daily tasks and assignments, guiding your team with clarity and purpose
- Communicate identified unit issues such as damages or missing items to Housekeeping Manager
- Utilize analytics and data to plan for scheduling and to identify areas of improvement
- Coordinate with other departments including front desk, reservations, maintenance and hot tubs to ensure guest requests and issues are resolved in a timely manner
- Identify and communicate opportunities for unit upgrades and improvements
- Will be required to work a range of shifts including evenings, days, weekends and holidays
- Perform daily team briefings and ensure teams have equipment and tools needed
Skills and Experience
- 6 to 18 months experience in a similar role (hospitality / resort experience is a bonus)
- Previous supervisory experience preferred but not essential
- Ability to lead under pressure and deliver successful outcomes
- Willingness to work flexible shifts, including weekends and holidays
- Exceptional attention to detail and a commitment to consistent quality
- Excellent interpersonal skills with the ability to mentor and train team members
- Skilled in organization, follow-up, and problem-solving
- Strong computer literacy skills, including database management
- Ability to present information to groups of employees, suppliers and managers
- Ability to write reports, memos, and other business documents
- Ability to solve practical problems and deal with a variety of unpredictable situations
- Calm demeanor when dealing with difficult situations involving staff or guests
- Strong communication and interpersonal skills
This position offers the opportunity to work with a growing company where creativity and innovation are valued. If you are someone who loves the hospitality industry and wants to live in an exciting resort environment, then we would love to hear from you!
Job Types: Full-time, Permanent
Pay: $23.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Store discount
Ability to commute/relocate:
- Sun Peaks, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience leading a team?
Experience:
- Housekeeping: 1 year (required)
Language:
- English (required)
Location:
- Sun Peaks, BC (preferred)
Work Location: In person
Application deadline: 2025-10-01
Expected start date: 2025-09-01
