Host/Takeout Cashier at St. Louis Bar & Grill
Location: 1635 Bayly St, Pickering
In this exciting role, you will execute on our St. Louis Extraordinary Hospitality to create the ultimate guest experience!
About St. Louis Bar & Grill:
Since opening our first location in 1992, St. Louis Bar and Grill has been dedicated to creating Devilishly Good times for Canadians. Our journey began with a simple mission: to serve up exceptional wings with the service excellence that Canadians deserve. Fast forward to today, with 80 locations across the country, we"ve kept our commitment of creating a Devilishly Good atmosphere with our famous wings, ribs and Garlic Dill sauce and are on a mission to create a world where everyone is a regular!
What You"ll Do:
As a Host/Hostess for St. Louis Bar and Grill your position is vital in achieving our goal of exceeding guests" expectations. Your extraordinary welcome and greeting at the door lets our guests know immediately that St. Louis Bar and Grill cares about their experience, “You never get a second chance to make a first impression!" You will be our guests" first impression, so we know you will always make it a great one!
As the Takeout Cashier you will be responsible for handling all takeout orders the restaurant receives through the phone or online. You must be energetic and have a passion for engaging and wowing our guests with extraordinary hospitality. At St. Louis we value personality, dedication, and integrity!
You Bring:
- A fantastic personality.
- Enthusiasm for providing hospitality and hosting people.
- Excellent phone manners & communication skills.
- Enthusiasm for providing extraordinary hospitality and hosting people.
- A positive outlook on our community, our people with a spectacular attitude.
- The ability to multitask.
- An up-to-date Smart Serve.
- 1+ year of hospitality experience.
In This Role, You Will:
- Always deliver more than our guest expects through extraordinary hospitality.
- Greet each guest like they are special, valuable and like a VIP!
- Establish a fantastic connection with each guest.
- Greet each guest with a smile and eye contact.
- Check for and coordinate reservations.
- Seat guests appropriately, balancing guest preferences with operational constraints, and physically bringing the guests to their table.
- Meet special guest needs, such as a highchair or booster seat for a child, or accommodations for guests with disabilities.
- Assist guests when the restaurant is full, including letting them know the approximate wait time, keeping a guest wait list, and calling provided numbers when tables become available.
- Answer the phone and communicate with guests.
- Pack up takeout orders while ensuring accuracy and quality.
- Provide Guest First! service with guests coming in for orders and over the phone.
- Use the POS system.
- Process payments.
- Communicate with the kitchen.
- Performing additional tasks as assigned.
St. Louis Bar & Grill strongly believes in an inclusive culture and having diverse colleagues. We are an equal opportunity employer and should you require an accommodation at any point in our recruitment process, or need this job posting in an alternative format, please let us know.
We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.
