Overview
Host
Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.
The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
Responsibilities
Host Key Duties:
Greet guests, manage reservations, and answer phones professionally.
Take accurate takeout orders and process them in POS.
Assign server sections and monitor dining room flow.
Assist with takeout & delivery handoffs.
Support team with table resets, cleaning, and side duties.
Maintain clean menus, floors, ledges, and follow cleaning checklists.
Assist with large party bookings and events.
Ensure food safety, sanitation, and company policy compliance.
Qualifications
- Minimum 8 months experience in Restaurant or hospitality indusrty
- Exceptional guest service and hospitality skills.
- Strong communication and multitasking abilities.
- Ability to remain calm and organized in a fast-paced environment.
- Positive attitude, professional demeanor, and team-oriented mindset.
