Health Care Worker, Community Mental Health

We are hiring a Full Time Health Care Worker, Community Mental Health to join our team in New Westminster, B.C.

• Confirm you are legally entitled to work in Canada

• Participates in case planning with clients and/or case manager by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.
• Communicates and consults with the coordinator, case manager and/or other mental health team members about client care issues, resources and discharge planning; explains plan of care to clients and their families; refers clients to rehabilitation and other adjunctive services.
• Provides client advocacy services with other agencies, services and service providers.
• Accompanies clients to doctors' visits and other scheduled appointments.
• Observes and monitors clients' progress; communicates and consults regarding the care and support plan with the client and the mental health care team in order to ensure continuity of appropriate care for the client.
• Provides supportive counselling/demonstrations/modelling/behavior management, as defined by the clinical team and care plan, such as: facilitating clients' attendance at rehabilitation, social, and vocational training programs; supporting clients at interviews with human resources, commercial sources and community colleges; enabling clients to find therapeutic volunteer placements and by facilitating clients' attendance at community recreational activities.
• Acts as a resource to the client's family or the mental health team regarding the availability and suitability of support services to ensure the development and implementation of an appropriate care plan; facilitates the involvement of clients in self-help approaches and client initiated changes to the mental health service system.
• Assists in maintaining client records, in accordance with established standards, policies and procedures; writes timely and accurate reports of relevant observations including client and family teaching and evaluation of care to ensure continuity of communication and client documentation.
• Maintains related reports, records, and statistical data, in accordance with established standards, policies and procedures.
• Participates in the evaluation of client care programs, techniques, standards, policies and procedures by providing feedback about effectiveness and client care outcomes.
• Participates in the orientation of students
• Participates in multidisciplinary conferences and with psychiatrist as required.
• Performs other related duties as assigned.

• Demonstrated working knowledge of psychosocial rehabilitation, its concepts, principles & practice.
• Demonstrated group and individual intervention skills.
• Demonstrated knowledge of community resources and health related support services.
• Listening and information seeking skills that promote communication and leads to a cooperative approach to problem solving within a multidisciplinary team.
• Ability to observe and recognize changes in clients.
• Ability to establish and maintain rapport with clients.
• Conflict resolution and crisis intervention skills.
• Ability to instruct.
• Advocacy skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize work and determine work priorities.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.