AT NDI, THE WORK YOU DO HERE MAKES A DIFFERENCE.
Every day, we help shape the future of healthcare. We design and build 3D tracking systems that equip medical devices with advanced spatial navigation technology, delivering greater accuracy, performance, and confidence in procedures where precision is critical. Since 1981, we’ve partnered with leading OEMs and research institutes to push the boundaries of surgical navigation. Our optical and electromagnetic technologies are trusted in procedures ranging from orthopaedics and spine surgery to cardiac interventions and radiation therapy.
Whether you're designing systems, supporting customers, or enabling the teams behind them, your work matters. It brings clarity to healthcare and helps improve outcomes for patients around the world.
THE IMPACT YOU’LL MAKE:
The Generative AI Integration Specialist is a key leader in driving the adoption and integration of Generative AI (GenAI) tools across all areas of NDI — from research & development, and operations to customer support, sales, marketing, and corporate services.
You will collaborate with leaders and teams across the organization to identify opportunities where AI can enhance productivity, decision-making, creativity, and innovation. You will design, deploy, and refine AI solutions that seamlessly integrate into existing systems and processes, enabling employees to work more efficiently and effectively.
HOW YOU’LL CONTRIBUTE:
- Partner with stakeholders across all business units to identify and prioritize high-value opportunities for AI adoption.
- Design, develop, and implement AI-powered tools, assistants, and process enhancements for tasks such as code generation, data analysis, documentation, customer engagement, workflow automation, and decision support.
- Integrate AI capabilities into existing systems where appropriate, ensuring secure and reliable operation.
- Provide strategic guidance on AI governance, ethical use, and risk management.
- Drive education and enablement by documenting best practices, conducting training sessions, and championing AI literacy throughout the organization.
- Monitor and evaluate AI solution performance, collecting user feedback and iterating for improvement.
- Stay current on emerging AI technologies, frameworks, and regulations to keep NDI at the forefront of innovation.
EDUCATION AND PROFESSIONAL QUALIFICATIONS:
- University Degree in Computer Science, Mathematics, Engineering, AI/ML or related disciplines, or equivalent experience.
- Demonstrated experience in applying GenAI tools (e.g., LLMs, code assistants, fine-tuned models).
- Excellent troubleshooting and problem-solving skills.
- Experience in technology product development.
ADDITIONAL STRENGTHS:
- Strong set of oral and written communication skills for cross-functional teamwork.
- Passionate about innovation and driving change through emerging technologies.
- Exposure to product development lifecycle standards such as IEC 62304 or ISO 13485.
THE BENEFITS OF JOINING OUR TEAM
- A comprehensive benefits package that supports your health and well-being.
- Company-wide bonus program and regular salary reviews.
- Competitive pay with a 4% RRSP match to help you plan for the future.
- Employee Stock Purchase Plan offering discounted company shares to help you invest in and benefit from our growth.
- A 37.5-hour work week with a hybrid work model available where responsibilities allow.
- Receive 15 vacation days starting on day one, plus a paid holiday shutdown in December to recharge before the New Year!
- A calendar full of employee social events and engagement activities to keep us connected.
- Professional and personal development support designed to foster your continuous growth and career advancement.
- Work where your contributions are valued — as a multi-year winner of Waterloo Region’s Top Employers and the 2025 Chamber of Commerce Business of the Year, we’re recognized for putting people first and fostering a culture of collaboration and excellence.
- Part of a growing global company with offices in Waterloo, Vermont, Germany, and Hong Kong.
- Conveniently located near GRT and ION transit stops, with free on-site parking available.
If you’re looking to join a collaborative and curious team—guided by integrity, bold thinking, and a commitment to doing things right—this could be the team for you. We believe in supporting one another and working together to find creative solutions. You’ll be surrounded by people who are passionate about what they do and driven by work that truly makes a difference.
If this sounds like the right fit for you, we invite you to apply online and introduce yourself.
We thank all candidates for their interest in joining NDI; however, only candidates invited for an interview will be contacted. Agency calls will not be accepted. For more information about NDI and this position, please visit our website: www.ndigital.com.
- Location: Waterloo, Ontario
- Application Deadline: 9/12/2025
