Company Profile
Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature.
The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved.
Zadig & Voltaire is an equal opportunity employer.
Website
http://zadig-et-voltaire.com
Overview
We are seeking a motivated individual to join our Retail Management team. The General Manager will be responsible for our Toronto Outlet. Responsibilities include, but are not limited to, achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.
Job Responsibilities
- Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
- Proactively seeking opportunities to up sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
- Establishing, meeting, and exceeding sales and performance goals
- Building lasting relationships with customers and expanding the client book
- Managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere
- Exceeding expectations in identifying store trends and communicating these trends to the buyer
- Connecting with customers and understanding their needs, such as documenting and communicating customer requests
- Accurately and efficiently facilitating and overseeing customer purchases and return transactions
- Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service
- Managing the daily operations of the store through monitoring and managing various levels of store staff
- Planning, identifying, communicating and delegating appropriate responsibilities and practices amongst the sales team
- Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates
- Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image
- Maintaining clear, concise, and constructive communication lines open between sales team and corporate office.
- Seeking out top talent for the sales team through networking and recruiting
- Maintaining employee relations, problem solving, and acting as a leader to the sales team
- Maintain professional, positive work environment
Position Requirements
- Exceptional communication skills, written and verbal
- Strong work ethic and leadership qualities
- Ability to analyze sales reports and data to determine business needs and develop strategies
- Know how to trouble shoot, problem solve, and work well under pressure
- Ability to multi-task, prioritize, and manage team
- Strong organizational and customer service skills
- Resourceful, hands-on, and able to sense urgency
- Minimum 3 years of luxury/retail management
- Must be able to speak French and English
Education and Training
· HS Diploma Required; Associate’s/Bachelor’s degrees preferred
Experience
· Minimum 3 years of luxury/retail management
Job Type: Full-time
Pay: $70,000.00-$75,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Dental care
- Extended health care
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Language:
- French (required)
Work Location: In person
