Macro Foods is a leader in healthy prepared meals, with 10 years of success in delivering fresh, innovative, and nutritious food options. With strong growth in both retail and subscription models, our mission is to make healthy eating simple, delicious, and accessible.
We are seeking an experienced, hands-on General Manager to oversee day-to-day operations and drive the next stage of our growth. This role requires a strong leader who thrives in a fast-paced food business environment, balancing operations, innovation, and customer experience.
Key Responsibilities
Operational Leadership
- Oversee daily operations across retail locations and online sales.
- Manage and support store managers, ensuring consistent execution and customer experience.
- Oversee product ordering, purchasing, and inventory management to minimize waste and maintain efficiency.
- Develop and implement operational policies, ensuring compliance with food safety and company standards.
- Strong customer service skills and excellent communication skills required.
- Work closely with HR to ensure employee oversight and success
Product & Menu Innovation
- Collaborate with the Head Chef on new menu development and seasonal launches.
- Facilitate rollout of shakes, specials, and new product onboarding.
- Drive innovation and growth, introducing new product categories, retail strategies, and partnerships.
Sales & Financial Management
- Monitor and analyze sales performance, identifying opportunities for growth.
- Ensure stores meet revenue and profitability targets.
- Prepare and manage budgets, forecasts, and reports for senior leadership.
People Management
- Lead, mentor, and develop store managers and frontline teams.
- Create a strong culture of accountability, teamwork, and customer-first service.
- Assist in hiring, training, and performance management.
Technology & Systems
- Comfortable using Google Drive, Google Forms, Sheets, Docs, and other digital tools to streamline reporting and communication.
- Support adoption of technology-based systems for scheduling, inventory, and customer engagement.
Qualifications
- 5+ years of leadership experience in food service, retail, or hospitality management (multi-location experience is an asset).
- Proven ability to manage operations, sales growth, and profitability.
- Strong knowledge of food industry standards, inventory, and cost control.
- Creative mindset with a passion for health, food, and innovation.
- Excellent communication and leadership skills, with the ability to motivate and coach teams.
- Comfortable with technology, reporting tools, and process automation.
- Able to travel to retail locations as necessary (locations are in multiple cities)
What We Offer
- Competitive salary and performance-based bonuses.
- Benefits
- Opportunities for growth within a rapidly expanding company.
- Employee discounts on meals and products.
- A dynamic, collaborative, and innovative work environment.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Discounted or free food
- Extended health care
- Paid time off
Work Location: In person
