Full-Time Assistant Resident Manager

WHO WE ARE:

Auburn Group of Companies has enjoyed success in the real estate industry for over 60 years. Our multifaceted company is known throughout southwestern Ontario for Auburn Developments a successful real estate development company, Auburn Homes for one and two-story condos, TerraCorp Management for residential and commercial property management, and Stonerise Construction for developing and building high-rises.

As we continue to grow and find success in building and managing communities, we continue to build our talented and committed team. Together, we work hard, we laugh, and we celebrate our success. We are currently looking to fill the position of Full-Time Live-In Assistant Resident Manager to work for our Brittany Towers I & II in London, ON.

ABOUT THE ROLE

TerraCorp Management is looking for a Full-Time Live-In Assistant Resident Manager for our Brittany Towers I & II to be responsible in maintaining the building in excellent condition, ensuring a safe, clean, and welcoming environment for all residents.

As the Assistant Resident Manager you will:

Minor maintenance includes, but is not limited to:

• Moving fridges, stoves between apartments
• Changing light bulbs, investigating fuse box information, replacing fuses, and batteries
• Testing smoke detector annually and/or testing smoke detector prior to a new move-in, including replacing batteries in battery-operated detectors
• Replacing burners on stoves and installing shelves in fridges
• Removing and replacing light switches or outlet covers
• Adjusting or installing window screens
• Mitigating damage during leaks/floods (shutting off water to the building and cleaning up water and debris)
• Covering cracked windows
• Obtaining replacement keys for apt doors, building doors, mailboxes
• Conducting move in and move out inspections with residents
• Moving garbage and recycling bins for pick-up and return as required
• Cleaning of all common areas, including furniture and equipment daily
• Pick up litter, garbage, debris on the grounds, parking lot and underground garage daily, including use of Company supplied leaf blower/vacuum as required on a daily basis
• Cleaning of garbage area inside and outside daily
• Keep exterior drains clear of dirt and debris on a daily basis
• Cleaning and wipe-down laundry room daily
• Maintaining building records and reports as required by the Resident Manager’s Manual
• Vacuuming corridors three (3) times per week: Monday, Wednesday and Friday.
• Cleaning up to 2 suites each month following a vacancy. Any suites over and above can be cleaned and claimed as an extra or TerraCorp will bring in a cleaning company to clean any remaining vacant suites that month.
• Other duties as may from time to time be reasonably assigned

Renting of suites includes, but is not limited to:

• Answering call and email inquiries
• Following call and email scripts set out by management
• Performing follow-up calls and emails when applicable
• Knowing the product, availability and pricing of vacant and upcoming vacant suites
• Communicating incentives when applicable
• Ensuring suites are rent ready
• Other duties as may from time to time be reasonably assigned

WHAT YOU'LL NEED TO SUCCEED

• The successful candidate will be very detail-oriented, able to handle multiple projects at any given time and possess excellent communication and customer service skills
• Self-motivated with the ability to take initiative and work independently
• Proven maintenance and cleaning skills
• Proficient in Excel, Word and MS Office
• Ability to prioritize
• Superior organizational and time management skills
• Friendly and positive attitude with a professional demeanor
• Ability to lift up to 50lbs

WHAT'S IN IT FOR YOU

• Competitive salary
• Health, dental, and vision insurance
• Free on-site parking
• Paid time off
• Employee Assistance Program

We offer a competitive salary, benefits package and the opportunity to be part of a vision that continuously raises the bar when it comes to quality, customer service, and workplace culture.

We are strongly committed to employment equity and we support diversity. If you require accommodation during the application process, please advise in your cover letter.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status, or work permit.

We thank you for your interest; however, only candidates selected for interviews will be contacted for follow-up.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off

Ability to commute/relocate:

• London, ON (N6A): reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you comfortable and willing to perform routine maintenance and cleaning tasks as part of your job responsibilities, including duties such as sweeping, mopping, minor repairs, and general upkeep of the building?
• This position requires you to live on-site in the building as part of your job. Are you willing and able to meet this requirement?

Experience:

• Administrative: 2 years (preferred)

Work Location: In person