*We thank all applicants for their interest in Career opportunities with The Holiday Inn Airport West in Winnipeg, however only those applicants we wish to interview will receive a reply to their application. **
POSITION OVERVIEW
The F & B Supervisor (Restaurant / Banquets) –. This position will work closely with Catering & Kitchen team to ensure efficient execution of all events through impeccable service while following both company and facility policies and procedures.
GENERAL RESPONSIBILITIES
The Front of house Supervisor is responsible for but not limited to:
- Managing all activity related to the Restaurant and Lounge department, ensuring all service standards are followed
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Ensuring all functions maintain a class and positive visual impact; including ambiance, décor and service delivery
- Coaching and training of restaurant and banquet team in all aspects of the department
- Assisting with the Recruitment and Training for the staff
- Assuming responsibility for all restaurant , lounge and banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
- Attending pre-conference meetings with clients to confirm all relevant details are communicated
- Working closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
- Liaising with the Conference Services/Catering Department to ensure that a common vision in direction is further developed, shared, and maintained
- Following outlet policies, procedures and service standards
- Following all safety and sanitation policies when handling food and beverage
- Follow all safety and sanitation policies
- Other duties as assigned
QUALIFICATIONS
The Front of house Supervisor must have:
- At least 1 years of previous supervisory or leadership experience in food and beverage required
- Serve certification required
- Previous experience in hotel banquets, catering , restaurant and Lounge required
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong knowledge of Micros , Microsoft Office, Word, Excel, Property Management system and Sales & Catering system required
- Ability to maintain complete confidentiality
- Excellent communication skills and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Types: Full-time, Permanent
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Job Types: Full-time, Part-time
Pay: $16.25-$16.75 per hour
Additional pay:
- Tips
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Application question(s):
- Do you live in the city of Winnipeg?
Experience:
- Food and beverage: 1 year (required)
- Supervising: 1 year (preferred)
Work Location: In person