Front of House Manager

Overview
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in hospitality and restaurant management, ensuring that our guests receive exceptional service while maintaining a positive and efficient work environment for our staff. This role requires excellent leadership skills, a passion for the food service industry, and the ability to manage both front-of-house operations and staff effectively.

Duties

• Supervise daily front-of-house operations, ensuring high standards of service and guest satisfaction.
• Interview, hire, and train new staff members, fostering a positive team environment.
• Manage scheduling and staffing levels to meet operational needs while optimizing labor costs.
• Oversee the Point of Sale (POS) system to ensure accurate transactions and reporting.
• Collaborate with kitchen staff to coordinate service flow and maintain communication between front and back of house.
• Address guest inquiries, complaints, and feedback promptly to enhance the overall dining experience.
• Implement and uphold health and safety regulations in accordance with industry standards.
• Monitor inventory levels of supplies and equipment, placing orders as necessary to maintain operational efficiency.

Skills

• Proven experience in restaurant management or a similar role within the hospitality industry.
• Strong leadership abilities with a focus on team development and motivation.
• Proficient in POS systems and basic kitchen operations.
• Excellent communication skills, both verbal and written, with an emphasis on customer service.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• Knowledge of food service best practices and health regulations.
• A passion for creating memorable guest experiences through exceptional service.

Join us as we strive to provide outstanding hospitality in a vibrant atmosphere!

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Additional pay:

• Tips

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location: In person