Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service in a professional and welcoming environment. This role is essential in ensuring the smooth operation of our office, particularly within a dental or medical setting.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer support and ensuring a positive first impression.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel as needed.
- Schedule and confirm appointments for patients while maintaining an organized calendar.
- Maintain accurate patient records and manage clerical tasks to support office operations.
- Process patient check-ins and check-outs efficiently, ensuring all necessary documentation is completed.
- Assist with administrative duties such as filing, data entry, and maintaining office supplies.
- Utilize Google Suite for various tasks including document creation, spreadsheets, and communication.
- Collaborate with dental or medical staff to ensure seamless patient care and office workflow.
Qualifications
- Previous experience in a front desk or receptionist role is preferred, especially in a dental or medical office setting.
- Strong customer service skills with the ability to handle inquiries professionally and courteously.
- Proficient in office software applications, particularly Google Suite.
- Excellent organizational skills with attention to detail in managing clerical tasks.
- Ability to multitask effectively in a fast-paced environment while maintaining a positive attitude.
- Strong communication skills, both verbal and written, are essential for this role.
Join our team as a Front Desk Receptionist where you can make a difference by providing outstanding service to our patients while supporting our dedicated staff!
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$20.00 per hour
Language:
- Mandarin (preferred)
Work Location: In person
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