We are seeking a professional and courteous individual to join our team of Front Desk Agents. This is a Full time position and the shifts are 11pm - 7am, 3pm - 11pm and 11pm - 7am. Our agents are responsible for checking guests into and out of our hotel, making reservations and assisting with luggage. We're looking for strong customer service skills and an ability to work effectively in a fast-paced environment.
Responsibilities:
- Answer the phone.
- Answer questions about the hotel.
- Provide directions to guests.
- Answer emails from guests.
- Assign rooms to other desk agents.
- Call guests who have not checked in to confirm their check in time.
Job Types: Full-time, Seasonal
Pay: $16.00-$16.75 per hour
Expected hours: 32 – 40 per week
Additional pay:
- Tips
Benefits:
- Discounted or free food
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Work Location: In person
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