Overview
We are seeking a passionate and knowledgeable Fine Jewelry Sales Associate to join our dynamic retail team. In this role, you will be responsible for providing exceptional customer service while showcasing our exquisite collection of fine jewelry. Your expertise in sales and customer engagement will help create memorable shopping experiences for our clients, ensuring they find the perfect pieces to cherish.
Responsibilities
- Greet customers warmly and assist them in selecting fine jewelry that meets their needs and preferences.
- Demonstrate product knowledge through engaging product demos, highlighting features and benefits of various jewelry pieces.
- Utilize effective sales techniques, including upselling and cross-selling, to enhance the customer experience and drive sales.
- Maintain a polished and organized display of merchandise, ensuring that all items are well-presented and accessible.
- Handle cash transactions accurately while adhering to company cash handling policies.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the shopping experience which would include custom design, sales and repairs.
- Manage time effectively to balance multiple customers and tasks during busy periods.
- Uphold phone etiquette when responding to customer inquiries via phone or email.
- Asist with inventory management including restocking displays and maintaining an organized slaes floor.
- Contribute to a visually appealing and welcoming environment through proper merchandise dsiplay and store cleanliness.
- Work effectively with team members to acheive sales goals and provide excellent customer service.
Experience
- Previous experience in retail sales or customer service is preferred, with a focus on technology sales being a plus.
- Strong communication skills with an emphasis on phone etiquette and interpersonal interactions.
- Proven ability to manage time effectively in a fast-paced environment while maintaining attention to detail.
- Knowledge of gemstones, metals and jewelry manufacturing processes.
- Familiarity with cash handling procedures is essential.
- A genuine interest in fine jewelry and an eagerness to learn about the latest trends and styles.
Join us as a Fine Jewelry Sales Associate where your passion for jewelry meets your dedication to exceptional customer service!
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Expected hours: 37.5 – 44 per week
Benefits:
- On-site parking
Shift:
- 8 hour shift
Work Location: In person
Expected start date: 2025-09-02
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