Job Overview:
Point No Point Resort is an oceanfront destination offering 25 private beach-front rental units perched on a bluff high above the shoreline on 40 acres of rugged waterfront. We are situated on the southwest coast of Vancouver Island in Shirley, 26 kilometers west of Sooke. Our property includes a fine dining restaurant overlooking the ocean, where exceptional service and hospitality are at the heart of the guest experience. We are seeking a dependable, professional, and adaptable individual to join our team in a position that combines serving in our fine dining restaurant and working at our front desk reception. This is a full-time role that requires flexibility, strong communication skills, and a genuine passion for providing outstanding guest service.
Front Desk:
- Greet and assist guests in person and on the phone with warmth and professionalism
- Manage all reservations and bookings (recorded pen-to-paper)
- Provide information about the resort, restaurant, and surrounding areas
- Handle check-ins, check-outs, and general inquiries
- Accurately process financial transactions
- Support administrative tasks and guest requests as needed
Restaurant Service:
- Provide attentive, high-level service in a fine dining environment
- Guide guests through menu and wine selections with professionalism
- Ensure accuracy with orders and timing of food service
- Maintain cleanliness and presentation standards
- Contribute to a welcoming and memorable dining experience
Training Path:
- Start with full-time serving training in the restaurant
- Transition to full-time front desk training once serving training is complete
- After training, role will become a balanced split between both positions (serving shifts evenings; front desk shifts daytime or evenings)
Qualifications:
- Previous hospitality or customer service experience preferred
- Serving experience in a fine dining restaurant setting is an asset
- Administrative experience or comfort with handling reservations/guest records is an asset
- Strong communication and interpersonal skills
- Ability to multitask and remain calm in a busy environment
- Professional, detail-oriented, and reliable
- Must have valid Serving It Right certification or be willing to obtain
- A Class 5 driver’s license and reliable transportation is required (no public transit in the area)
- Must be able to work a variety of weekend and midweek shifts
What We Offer:
- Serving shifts: $21/hour plus gratuities
- Front Desk shifts: $23/hour
- Full-time employment in a unique oceanfront resort setting
- Hands-on training in both fine dining service and front desk reception
- Opportunities for skill development across multiple areas of hospitality
- A supportive team environment in a one-of-a-kind workplace
- Discount at restaurant and gift shop
- RRSP match (1 year full-time employment required)
- Extended health and dental benefits (1 year full-time employment required)
*Please keep in mind prior to applying that we DO NOT offer staff accommodations*
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- RRSP match
- Store discount
Ability to commute/relocate:
- Shirley, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Serving It Right (preferred)
Location:
- Shirley, BC (preferred)
Work Location: In person
