What We Offer:
Job Summary
We are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service in a friendly and efficient manner. This role is essential in maintaining the smooth operation of our Veterinary Hospital ensuring that all administrative tasks are handled with precision and care.
Responsibilities
- Welcome patients and visitors with a professional and caring attitude
- Answer phones and respond to inquiries in a timely manner
- Schedule and manage appointments using Cornerstone
- Verify and update patient information and records
- Process payments and insurance information
- Assist with administrative and clerical tasks
- Collaborate with clinical staff to ensure a smooth workflow
- Maintain cleanliness and order at the front desk
- Manage duties independently during evening and overnight shifts
Skills
- Previous experience as a receptionist is an asset
- Strong organizational skills with attention to detail
- Proficient in data entry and comfortable using Cornerstone
- Excellent verbal and written communication skills
- Ability to multitask effectively in a fast-paced environment
- A friendly demeanor with strong interpersonal skills to interact with patients and staff
- Ability to remain calm and organized under pressure
- Flexibility to work varying shifts, including evenings, nights, weekends, and holidays
What we offer
- Supportive team environment
- Shift flexibility (great for night owls!)
- Opportunities to grow within a busy, 24-hour clinic setting
- Make a real impact on patient care and experience
Join us in providing outstanding service to our patients while supporting the operations of our dental practice. We look forward to welcoming a new member to our team who shares our commitment to excellence.
Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Additional pay:
- Retention bonus
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Expected start date: 2025-06-03