ACE Community College is a leading private institution delivering high-quality trades and technical training. We are committed to student success, industry relevance, and compliance with all Private Training Institutions Branch (PTIB) and PTIRU standards.
Position Summary
We are seeking an experienced Program Manager to oversee the full student lifecycle — from admissions and enrolment to program completion — while ensuring program compliance and effective coordination with instructors, students, and regulatory bodies. The ideal candidate will bring strong leadership, organizational, and compliance expertise to support both academic and administrative operations.
Key Responsibilities
- Manage end-to-end student enrolment and registration, including course scheduling, student records, and academic calendar.
- Review admission requirements, verify credentials, language proficiency, and application documents.
- Issue Offer Letters, Letters of Acceptance (LOA), student contracts, and agreements.
- Maintain Student Information Systems (SIS) with accurate academic and compliance records.
- Oversee compliance with PTIRU, PTIB, and IRCC regulations.
- Coordinate with academic departments for course offerings, prerequisites, and student eligibility.
- Provide visa documentation support for international students.
- Monitor student academic progression, degree audits, and graduation eligibility.
- Issue transcripts, enrollment verifications, and other academic documents.
- Handle deferred admissions, conditional offers, and special enrollment cases.
- Provide academic advising on course selection, program requirements, and transfer credits.
- Supervise, mentor, and train registrar/program administration staff.
Qualifications
- Minimum 3 years’ experience as a Program Officer, Program Coordinator, or similar role at a private training institution.
- Strong knowledge of PTIRU and PTIB compliance guidelines.
- Proven experience in both academic program management and registrar operations.
- Excellent organizational, communication, and problem-solving skills.
- Proficiency with SIS platforms and Microsoft Office Suite.
- Educational or professional experience from outside Canada considered a strong asset.
Why Join Us?
- Supportive and collaborative work environment.
- Opportunity to shape the future of trades and technical education.
- Professional growth and development opportunities.
How to Apply
Please email your resume and cover letter to [email protected] or apply via Indeed. Applications are reviewed on a rolling basis until the position is filled.
Job Types: Full-time, Permanent
Pay: $70,000.00 – $80,000.00 per year
Work Location: In person (Surrey Campus)
Job Types: Full-time, Permanent
Pay: $70,000.00-$80,000.00 per year
Application question(s):
- Can you explain your experience ensuring compliance with PTIB, PTIRU, or other regulatory standards, and share an example of how you handled a compliance challenge?
- What systems or processes have you used to maintain accurate student records, transcripts, and contracts, and how do you ensure data integrity and confidentiality?
- How many years of experience do you have working in program management, registrar, or a similar role within a private training institution or comparable setting, and what key achievements stand out from that time?
Work Location: In person
