Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.
Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.
We have an exciting opportunity for a full-time Digital Merchandising Assistant to join our Merchandising team in Langley, BC.
Reporting to the Manager – Digital Merchandising, you will be responsible for executing merchandising strategies on our website and optimizing the digital shelf to deliver customer-first online shopping experiences. In this role, you will collaborate with IT, Data Services, Marketing and Retail teams to ensure high-quality digital content across all platforms.
You will be responsible for:
You will be responsible for:
- Executing merchandising strategies and brand campaigns via the Content Management System (CMS).
- Optimizing landing pages for inbound marketing channels (email, search, social) and on-site media programs.
- Leveraging web analytics, A/B testing, and customer data to improve product findability and merchandising efficiency.
- Monitoring site performance (add-to-cart rate, conversion rate, basket size) and reducing bounce/exit rates.
- Conducting routine audits of site search, navigation, and high-traffic pages (homepage, category pages, PDPs, campaign pages).
- Working with IT to resolve technical issues impacting customer’s online shopping experience (e.g., digital flyer errors) and meeting deadlines.
- Ensuring accuracy of product descriptions, attributes, images, and information.
- Correcting misclassified items, refining filters, and optimizing product taxonomies.
- Researching internal/external sources to enhance product data quality.
- Conducting weekly competitor audits and sharing actionable insights with stakeholders to inform decision-making.
- Providing feedback to streamline existing processes to help the team achieve more consistent results.
- Working with project teams to write and test new operating procedures for new audit and data quality management tasks.
You have:
- 1+ years of experience in online retail operations (eCommerce), product catalog, or other internet applications.
- A post-secondary education in a related field.
- 1+ years of experience with content management or product management systems.
- Strong knowledge of Microsoft Office suite.
- Experience with third party delivery services (Instacart, Doordash, Uber, SkiptheDishes) is considered an asset.
You are:
- A strong communicator with the ability to promote collaborative relationships.
- Able to take initiative to identify and resolve issues.
- Detail-oriented with an ability to process a high volume of data on daily basis.
- Organized with the ability to manage changing priorities and multitask while meeting strict deadlines and maintaining quality work.
- Able to learn quickly and apply new knowledge and techniques.
- Passionate about helping people and possess a customer service first attitude.
What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.
If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!
IND6
Compensation Details:
$48,864.00 - $61,080.00
The compensation offered for this position will take into consideration location, education, skills, experience and other factors.
About Us
Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ more than 30,000 team members who are committed to achieving long-term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other’s collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save-On-Foods.
With 11 retail banners operating nearly 300 food and drug retail locations through Western Canada, in Whitehorse Yukon, Washington State, and Oregon each uniquely positioned to cater to the needs of their community; 4 wholesale businesses catering to the diverse needs of their customer base across Canada; 5 food and pharmacy production facilities focused on high quality distinct offerings; an industry-leading loyalty program and a world-class set of proprietary consumer brands, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.
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