Are you looking to launch a career in healthcare? Whether you are a gap-year student, contemplating a future in labwork, medicine, pharmacy, industry or nursing; or driven by excellence in patient care, come join us in dermatology!
We are looking for a dynamic new team member to join us full-time at Spectrum Dermatology. This role involves managing patient interactions, supporting phototherapy treatments, handling retail sales, ensuring smooth patient check-in and check-out, and maintaining a clean office environment. In this role, you will play a crucial part in managing a high volume of patients while maintaining a calm and professional demeanor to deliver an excellent patient experience.
Key Responsibilities:
- Phone Management: Answer calls, schedule/reschedule appointments, address inquiries from patients and health care providers.
- Patient Check-in/Check-out: Greet patients, validate MSP/verify information, collect payments, complete documentation.
- Phototherapy Support: Provide patient instructions, maintain records, adjust treatments, and assist with equipment troubleshooting.
- Retail Sales: Promote and sell skincare products, maintain inventory, process sales transactions, complete end-of-day reconciliation.
- Office Cleaning: Maintain cleanliness of patient rooms and staff areas, including wiping surfaces, restocking supplies, and ensuring a sanitary environment.
Skills & Qualifications:
- Prior medical office or customer service experience preferred.
- Strong communication and multitasking abilities.
- Comfortable with scheduling software and POS systems.
- Professional and patient-focused demeanor.
- Ability to maintain a clean and organized environment.
Join us and help deliver excellent patient care in a clean, welcoming dermatology practice!
Essential attributes:
- Ability to work in a high volume, fast paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in typing and data entry with high accuracy.
- Ability to remain calm and composed under pressure and high-stress situations.
- Ability to manage multiple tasks and prioritize interactions.
- Strong organizational skills and attention to detail.
- High school diploma or equivalent required; additional certification in medical office administration is a plus.
- Experience in a medical office environment is preferred, but not required.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Benefits:
- Discounted or free food
- Extended health care
- Store discount
Application question(s):
- Briefly tell us why this role appeals to you and why you think you're a good fit.
- You may help with medical tasks like setting up trays, processing surgical tools and working closely with the doctor during a medical visit (training included). Does this match with your goals?
- This job can be busy and fast. Are you okay helping with many different tasks in one day?
- To complete your application, you must include your typing speed (words per minute). Use this website: https://10fastfingers.com/. Applications without a typing speed will be rejected.
- Can you come to work on time and work full shifts (8 hours) with potential start at 8AM and potential end at 5PM?
Language:
- English (required)
Work Location: In person
