Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in handling electronic medical records, scheduling appointments, and ensuring a smooth flow of operations within the practice.
Responsibilities
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule and confirm appointments using dental software such as Dentrix or Epic.
- Maintain accurate patient records and manage electronic medical records efficiently.
- Answer phone calls and respond to inquiries regarding services, appointments, and insurance information.
- Handle patient billing and payment processing with attention to detail.
- Ensure the front desk area is organized and welcoming at all times.
- Collaborate with dental staff to ensure seamless patient care and communication.
- Stay informed about dental terminology and office procedures to assist patients effectively.
Requirements
- Previous experience as a Dental Receptionist or in a medical office setting is preferred.
- Proficiency in using dental software systems such as Open Dental, ABELDent or similar is preferred.
- Familiarity with electronic medical records management.
- Strong understanding of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Ability to operate phone systems and manage multiple lines efficiently.
- Strong organizational skills with attention to detail in managing patient information.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Mon-Thurs (Alt Sats if needed)
Join our team and contribute to creating a positive experience for our patients while supporting the essential functions of our dental practice.
Job Types: Full-time, Part-time, Permanent
Benefits:
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Report job