Overview
We are seeking a friendly and organized Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a strong understanding of dental terminology and experience with electronic medical records systems. If you are passionate about patient care and have experience in a dental or medical office setting, we encourage you to apply.
Responsibilities
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule appointments efficiently while considering patient needs and office availability.
- Answer phone calls promptly, addressing inquiries and providing information about services offered.
- Maintain accurate patient records in electronic medical record systems such as Dentrix or Epic.
- Process patient payments and verify insurance information as needed.
- Assist with administrative tasks, including filing, data entry, and managing correspondence.
- Ensure the front desk area is organized and welcoming for patients.
- Collaborate with dental staff to ensure smooth operations throughout the office.
Skills
- Proven experience as a Dental Receptionist or in a similar role within a medical office environment.
- Proficient in using phone systems and managing multiple calls effectively.
- Familiarity with dental software such as Dentrix or Epic is highly desirable.
- Strong understanding of medical terminology related to dental practices.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented with strong organizational skills to manage patient records accurately.
- Proficient in using electronic medical records systems to maintain up-to-date patient information.
Join our team as a Dental Receptionist where you can make a positive impact on patients' experiences while contributing to the overall success of our practice!
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
Application question(s):
- how many years of customer service experience do you have?
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person