Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental office team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations, including familiarity with electronic medical records and various office software systems.
Responsibilities
- Greet patients warmly as they arrive at the dental office and assist them with check-in procedures.
- Manage appointment scheduling, confirmations, and cancellations to ensure an efficient flow of patients.
- Maintain accurate patient records using electronic medical records systems such as ClearDent.
- Handle incoming phone calls, addressing inquiries and directing calls to appropriate staff members.
- Process patient payments and manage insurance claims effectively.
- Assist in maintaining a clean and organized front desk area, ensuring all materials are stocked and readily available.
- Collaborate with dental staff to ensure seamless communication regarding patient care and office operations.
- Stay informed about medical terminology relevant to dental procedures to enhance communication with patients and staff.
Requirements
- Previous experience as a Dental Receptionist or in a similar administrative role within a dental office is preferred.
- Proficiency in using electronic medical records systems; experience with ClearDent is a plus.
- Strong understanding of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Familiarity with phone systems and front desk operations is essential.
- A positive attitude, professionalism, and the ability to work collaboratively within a team are crucial for success in this role.
Join our team and contribute to providing exceptional dental care while ensuring an organized and welcoming environment for our patients!
Job Type: Part-time
Pay: $25.00-$30.00 per hour
Expected hours: 13 – 14 per week
Additional pay:
- Overtime pay
Benefits:
- On-site parking
Schedule:
- Day shift
- Evening shift
Work Location: In person
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