Overview
We are seeking a friendly and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations and familiarity with electronic medical records systems.
Duties
- Greet patients warmly and manage front desk operations to create a welcoming environment.
- Schedule and confirm appointments, ensuring optimal patient flow.
- Maintain accurate patient records using electronic medical records systems such as Dentrix or Epic.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Process patient check-ins and check-outs, including handling insurance verification and billing inquiries.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Communicate effectively with dental staff to coordinate patient care and ensure smooth operations.
- Utilize medical terminology to assist in patient communication and documentation.
Qualifications
- Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
- Proficiency in electronic medical records systems; experience with Dentrix or Epic is highly desirable.
- Strong administrative skills with attention to detail and accuracy in data entry.
- Familiarity with phone systems and effective communication techniques.
- Knowledge of medical terminology related to dental practices is an asset.
- Excellent interpersonal skills with the ability to build rapport with patients and staff alike.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Join our team and contribute to providing outstanding dental care in a supportive environment!
Job Type: Permanent
Pay: $26.00-$28.00 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 3 years (required)
Work Location: In person
Report job