About DocuPet
DocuPet is a social enterprise and the foremost provider of outsourced pet licensing services in North America. Our mission is to provide a safe and happy home for every pet and we need the help of amazing people to achieve this goal. We are looking for a self-motivated, organized, and detail-oriented individual to perform critical administrative tasks related to data and records management.
We have developed the most comprehensive pet licensing software and program in the market as we aim to solve what our industry calls “the licensing gap” - the fact that just 13% of pet owners comply with mandatory registration laws even though licensing provides real value to pet owners and is a key funding source for local animal care and control.
Our mission is to build and deploy the continent’s most comprehensive pet licensing program to boost animal welfare funding and get more lost pets home without having to visit local shelters.
About the Role
We serve more than 200 communities across North America, from small towns to large counties. Our partners include humane societies and animal shelters and local government offices.
As a Data Processing Clerk, your job will be to input, update, and maintain data from new partners across DocuPet’s various systems and platforms. As the documents managed by us can be time-sensitive, the Data Processing Clerk must have excellent time management, prioritization, and communication skills to be successful in this role. In addition, the successful candidate is expected to have a very hands-on attitude and be willing to roll up their sleeves and help out with other duties as assigned. This role plays a key part in maintaining the accuracy, structure, and integrity of GIS and historic licensing data across new and existing partner programs.
The ideal candidate is organized, efficient, and comfortable working independently in a fast-paced environment. If you're comfortable navigating spreadsheets, have an eye for inconsistencies, and enjoy solving puzzles in a fast-paced, growth minded environment, this role could be a great fit.
The successful candidate will report to our Licensing Data Manager and work closely with members of DocuPet’s Data and Licensing Teams.
Responsibilities
- Performing data entry tasks including formatting, updating, and importing data in various databases and systems with speed and accuracy
- Following all data related quality assurance relating to the implementation of new partners and continued data programs of existing partners
- Identifying and helping to resolve data deficiencies using established best practices, or escalate incomplete records to the Licensing Data Manager
- Following all best practices and guidelines related to the storage and security of records
- Performing regular data backups and ensure records are easily accessible when needed
- Collaborating with team members or departments to clarify data or gather missing information
- Assisting with data cleansing, formatting, and preparation for reports
- Other duties as assigned to assist with database management
Attributes:
- Exceptional organizational skills with strong attention to detail
- Strong problem-solving mindset and a curious, analytical approach
- Excellent communication skills—both verbal and written, in formal and informal settings
- A “roll-up-your-sleeves” attitude: eager to take initiative, learn, and contribute
- Collaborative team player who can work well with diverse personalities
- Comfortable operating independently in a remote work environment
- Proven ability to multi-task and prioritize effectively
- Ability to handle confidential information with integrity
- Strong time management skills and ability to meet deadlines
- Adaptability to thrive in a fast-paced, complex environment with evolving priorities
Skills:
- Minimum of 2 years relevant experience in data entry, data auditing or other related roles
- High school diploma or equivalent; additional education or certification in data entry or related field is a plus
- Demonstrated ability to maintain spreadsheets with a high level of accuracy
- Experience or comfort with remote work tools and communication
- Familiarity with GIS data or licensing systems is a plus
- Minimum of 2 years experience working with: Google Suite (Sheets, Docs, Slides) and Microsoft Excel
- Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets
You are ideal for this role if:
- You enjoy people and animals
- You have strong communication skills
- You enjoy working independently
- You enjoy following and honing processes and procedures
- You are motivated by a start-up environment
Our Mission and Values
Each of us at DocuPet comes to work each day to move our organization closer to its ultimate mission: to provide a safe and happy home for every pet. We take our core values very seriously knowing that we only work well with those who see the working world as we do.
Go Big - We aim to do big things. We don’t aim to impress ourselves, or those around us, we aim to be the very best anywhere. We accept all challengers and we intend to win.
Whatever It Takes - We finish whatever we start. No excuses. It often means a lot of work, but it’s worth it because we are the types who don’t rest until the job is done.
Inspire - Our people and our business inspire those around us. Each employee has a job to do, and they do it with excellence and grace. They bring joy to everyone they meet.
Believe - Each of us is responsible for selling ourselves, our projects, our outcomes, and our efforts. We must be individually and collectively convicted of our actions. We sell our ideas, our services, and our products at every opportunity.
Respect - We work as a team. We treat each other the way we expect to be treated. We listen to all opinions and voices taking time for those with quieter personalities and those who take time to collect and share their ideas to be heard. We accept differing viewpoints and are an inclusive company.
Job Type: Full-time
Pay: $40,000.00-$43,000.00 per year
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Application question(s):
- Are you willing and able to work 9am-5pm EST?
Education:
- Secondary School (required)
Experience:
- Microsoft Excel: 2 years (required)
- Google Suite: 2 years (required)
- Data entry: 2 years (required)
Work Location: Remote
Expected start date: 2025-07-07
