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Customer Service Representative

Government of New Brunswick
US$54,380
Sussex Parish, New Brunswick
Part time
4 days ago

Service New Brunswick 

Customer Service Representative, ASL 3 

Open Competition 

Part-time

14436 (R85-2025/26-188)

Sussex 

Service New Brunswick is seeking an individual to join the Sussex team as a Customer Service Representative. 

As a member of the Service Centre, you will be responsible to provide over‑the-counter government services to the public in accordance with related acts, policies, and procedures. Responsibilities will include but are not limited to:  

If you’re interested in learning more about our team and how our customer service representatives make the lives of New Brunswickers better on a daily basis, please use click here.  

Please ensure that you indicate the competition number 14436 (R85-2025/26-188) when applying. 

ESSENTIAL QUALIFICATIONS: High school or GED supplemented by a one (1) year related post-secondary diploma plus a minimum of three years of customer service or related work experience. Subject to the response to this competition, an equivalent combination of education, training and experience may be considered. 

Written and spoken competence in English and French is required.  Please state your language capability. 

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified. 

ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate:  

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration. 

OPERATIONAL REQUIREMENTS: The following operational requirement(s) is also required: 

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies: 

TECHNICAL COMPTENCIES: The successful candidate will possess the following technical competencies: 

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment

Salary:  $22.41 - $27.19 hourly. Administrative Services Level 3 - Administrative Assistants, Clerical and Regulatory, Office, Data Processing and Duplicating Equipment Operation  

We strongly encourage you to submit your application via the online portal https://www.ere.gnb.ca/competition.aspx?strType=c  by using the “Apply Online” button to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by July 20th, 2025 and indicate competition number 14436 (R85-2025/26-188).

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact [email protected].

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

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