DESJARDINS CUSTOMER SERVICE REPRESENTATIVE
Location: Toronto, ON
Job Types: Full Time, Permanent
Position Overview:
Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, policy changes, transfers, claim submissions, and billing clarification.
- Handle all administrative tasks for the agency accurately and in a timely manner
- Greet walk-in clients and qualify their needs for appointment booking
- Work with the agent to establish and meet marketing goals.
- Quoting Auto Home Business.
Requirements:
- Excellent computer skills - proficient in all Microsoft Outlook
- Excellent communication skills - written, verbal and listening
- Proactive in problem solving
- Dedicated to customer service
- Ability to multi-task
- OTL, RIBO and LLQP (preferred/must be able to obtain)
Compensation:
- Salary $45,000 - $60,000 + Commission
- Monthly Incentives
- Annual Bonus
- Paid Vacation
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.