Worldgo Travel Management has an exciting opportunity for a Corporate Travel Agent to join our team. Advance your career in a young and empowering organization, with a people-first corporate culture! If you’re looking for a challenging but fun career in travel, with plenty of opportunity for growth, then look no further than Worldgo. This is a hybrid role with 2 days a week in the office and 3 days a week from home.
Responsibilities include:
· Work with your team to proactively manage a portfolio of corporate clients
· Work with your clients on their day-to-day travel needs and account requirements
· Research and advise best options for your clients’ various travel requests
· Construct accurate and detailed client reservations using Amadeus
· Process exchanges and refunds to client reservations using Amadeus
· Update and build traveller and company profiles
· Work with clients on personal travel needs through our Vacation Club
· Work on custom groups, meetings & events, and incentive trips for clients where needed
· Actively participates in industry training and product knowledge sessions
Skills and Qualifications:
· 3+ years of travel consultant experience (corporate preferred but not necessary)
· Experience using a GDS (Amadeus and/or Sabre preferred but not necessary)
· A solid understanding of domestic, transborder and international airfares, routings and travel destinations
· Ability to multitask in a fast-paced team environment
· A basic knowledge of industry procedures for ticketing, exchanges and refunds
· A customer advocate with excellent listening skills to fully understand customer requirements and pain points
· Willingness and passion to quickly learn the skills and knowledge you don’t currently possess
· Strong understanding of Microsoft Office
Compensation Package:
· Competitive salary with monthly incentives
· Comprehensive medical and dental benefits
· RRSP matching program
· 3 weeks paid vacation and additional FLEX days
· Great travel perks and discounts
A statement on equal opportunity, Worldgo is an equal opportunity employer. This means that we strive to make merit based decisions at every point of the employment. We want to have the most qualified person in every position. In addition, we believe an equitable, diverse, and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to continuously learning and taking action to make Worldgo a more diverse, equitable and inclusive place to work and grow.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Travel Agent: 3 years (required)
Licence/Certification:
- TICO License (required)
Work Location: Hybrid remote in Toronto, ON M5H 3G8
