Communications Coordinator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

Reporting to the Associate Director, Communications & Digital Engagement, Queen's Health Sciences (QHS), the Communications Coordinator plays a key role in administering digital communication strategies and tactics to help achieve departmental goals. This position is responsible for creating and curating engaging content—including social media posts, email newsletters, web copy, photos, and videos—that connect audiences with the faculty's people, programs, and impact. Strong organizational skills are essential, as this role involves working with the team to plan, schedule, and streamline content calendars and workflows to keep projects on track and running smoothly.

The Communications Coordinator also oversees digital channels, ensuring content is timely, consistent, and effective. They will track performance and audience engagement, providing insights and recommendations to strengthen results. The successful candidate will be a versatile communicator with an eye for storytelling, detail, and process, able to balance day-to-day execution with continuous improvement. They will also support media monitoring, crisis communications, and collaboration with colleagues across the faculty to enhance collective communications and marketing efforts.

This position builds brand awareness by designing and maintaining department website and social media accounts. This position implements the marketing and communication strategies by preparing and publishing advertising campaign material and the content for digital marketing channels. This position reviews analytics and makes recommendations to improve search engine results.

The schedule for this position requires the incumbent to work frequent early mornings, evenings and weekends, according to program or area needs.

Job Description

What you will do

• Designs and maintains department website and social media accounts.
• Reviews analytics and makes recommendations to improve search engine optimization.
• Implements the marketing and communication strategies.
• Coordinates, writes, and posts content for digital marketing channels, including relevant news stories.
• Prepares and publishes print and online advertising campaigns.
• Coordinates social media activities and manages a digital content calendar.
• Produces, edits, and distributes photography and assists with videography.
• Designs and creates graphics for online and printed marketing materials.
• Coordinates, sets up and drives webinars and manages registration for online events.
• Coordinates unit meetings, schedules meetings, creates agenda, and records minutes.
• Monitors online comments and third-party content for arising issues, and escalates accordingly.
• Other duties as required in support of the department and/or unit.

• Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

• More than 2 years and up to and including 3 years of experience.

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
• Provide consultation and advice on non-straightforward and/or complex issues.
• Interaction with others typically requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the needs of the intended audience.
• Build relationships, trust and credibility.
• Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
• Participate in project team meetings and develop individual project plans.
• Lead procedural or technological change within a unit.
• Identify new problems and seek information and input to fully understand the cause of problems.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Draw logical conclusions and provides opinions and recommendations.
• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected].