Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available in Winnipeg!
What We Offer:
- Full-time hours with flexible shift options
- Subsidized public transit
- Group benefit plan
- Convenient downtown location and on-site security
- Opportunities for professional development and growth
- Friendly, supportive and diverse work environment
- Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting
- Competitive commission structure
Responsibilities:
- Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls)
- Negotiate payment of debts in accordance with client and company guidelines
- Investigate and advise on different forms of payment and/or settlement options
- Clearly document/update files on the system to support file activity
- Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times
Qualifications:
- 3rd party collections experience considered an asset
- Customer service and call centre experience considered an asset
- Strong negotiation and conflict resolution skills
- Excellent verbal and written communication
- Self-motivated, goal and detail oriented
- Sound decision making and judgement
- Strong organizational skills
- Dedicated and ethical
- Ability to work individually and with a team in a fast paced environment
- Solid computer skills
- Strong grasp of the English language
- Successful candidates will be subject to a criminal record check
**Requirements:
- To meet provincial licensing requirements, candidates holding a Work Permit must ensure it has at least 6 months of validity remaining at the time of application.
- Proof of validity must be provided at the interview stage.
We are seeking enthusiastic individuals to join our team as a Collections Officer! While experience is not mandatory, we are looking for candidates with a solid foundation in customer service, negotiation, and time management skills. This is an excellent opportunity for individuals who are eager to learn and grow in a dynamic work environment. CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.
Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!
