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Client Partner

Outliant
$101,972 - $129,120 a year
Canada
Full time
4 weeks ago

About us:

Outliant is a fully-remote, US-based, digital product development and startup consulting company, with a team of culturally diverse creators whose exceptional skills and talents help conceive seamless digital products. Our teams exhibit work-play energy that supports individual growth, as well as encourages the freedom of creativity and “thinking outside the box.”

Our Core Values:

Pursuit of Excellence: We are extremely competitive, ambitious, and driven to be exceptional – as individuals, teams, and as an organization. There is no standard high enough and we will never settle. We aspire to attract, retain, and empower the very best people.

Startup Mentality: Outliant began with 5 startup founders, and startup culture is deep in our DNA. It’s a critical advantage that allows us to move faster, be more resourceful, and empower our team at all levels. We are in the early chapters of our journey.

World-Class Remote Collaboration: Outliant is (and always has been) a 100% remote company – we have no offices and our teams are distributed around the world. Given the freedom and autonomy this provides, we require that our people excel in this remote structure.

About the role:

We’re seeking a seasoned Client Partner to serve as a strategic consultant and trusted advisor for our most sophisticated clients. This role goes beyond traditional account management, focusing on driving digital transformation, martech adoption, and customer acquisition strategies. If you come from a consulting background and excel at shaping high-impact client partnerships, this is an opportunity to lead at the intersection of business strategy and technology implementation.

You will collaborate closely with C-level and VP stakeholders to define business objectives, co-create growth plans, and guide clients through complex marketing and web technology decisions to maximize value. Internally, you’ll work with sales, delivery, and strategy teams to ensure seamless execution and long-term partnership success.

Seniority Level: Senior Level


Responsibilities:

  • Own and nurture strategic client relationships with a consultative, business-first approach.

  • Collaborate closely with clients to understand and define their business goals, technology needs, and growth opportunities.

  • Provide expert guidance on marketing technology stacks, web platforms, and digital customer acquisition strategies.

  • Develop and maintain detailed partnership roadmaps highlighting growth areas, upsell opportunities, and collaborative initiatives.

  • Act as the client’s strategic advisor, confidently engaging with C-suite and senior executives.

  • Align internal teams (sales, delivery, strategy) around client priorities and evolving needs.

  • Anticipate market trends and client challenges to proactively recommend innovative solutions.

  • Foster long-term trust and position the company as a strategic partner in the client’s digital transformation journey.

Requirements:

  • 6+ years experience in consulting, client strategy, or digital transformation roles, preferably with top-tier consultancies or boutique digital firms.

  • Background in digital transformation consulting, solution consulting, or client strategy within tech or marketing industries.

  • Demonstrated success driving growth and upsell in strategic client partnerships.

  • Familiarity with martech tools and platforms (e.g., marketing automation, CMS, analytics, CRM).

  • Leadership presence and ability to influence both internal teams and external stakeholders.

  • Comfortable operating in agile, fast-paced environments with cross-functional teams.

  • Deep understanding of martech ecosystems, web technologies, and digital customer acquisition models.

  • Proven track record advising senior stakeholders (C-level, VP-level).

  • Strong business acumen and strategic thinking skills with the ability to balance client ambitions and internal capabilities.

  • Exceptional communication, presentation, and interpersonal skills.

  • Experience managing complex, long-term strategic relationships in technology or digital services industries.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

  • Unlimited PTO

  • Non-working holidays per country of residence

  • Medical/ Dental / Vision insurance (US-W2)

  • Referral bonuses

  • Fun and casual work environment

  • Employee engagement activities and virtual gatherings

  • We are a diverse, global team!

Important Notice

To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers.

All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at [email protected].

Please be assured that we are fully committed to maintaining integrity in our hiring process.

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