Client Flow Coordinator FT

Bargaining Unit: Non-Union
Status: Full Time
Department: Inpatient Rehabilitative Care Services
Site: St. Joseph's Hospital
Shifts: Days (Occasional evenings and weekends)
Annual Salary: $88,192.65 - $114,484.50


At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG. By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.

Reporting to the Director - Inpatient Rehabilitative Care, the Client Flow Coordinator provides expertise in capacity/bed management, understands and supports the clinical implications of admissions, discharges, transfers of clients and on improving the related processes. The Coordinator ensures appropriate, timely and efficient client flow and supports excellent quality of care during client transitions.

Qualifications:

Education/Experience:

• Current registration in good standing with the College of Nurses of Ontario
• Significant experience in a healthcare setting, preferably in a similar role
• Demonstrated knowledge of the Continuing Care Reporting System (CCRS) and the National Rehabilitation Reporting System (NRS)
• Knowledge of and experience in quality improvement and project management methodologies
• Knowledge of health care including provincial initiatives, policy, and applicable legislation and related regulation

Skills/Abilities:

• Ability to communicate effectively and concisely, both orally and in writing
• Excellent clinical assessment, leadership, organizational skills and ability to adapt to changes occurring in a fast-paced environment
• Ability to work well independently, with minimal supervision, as well as with a variety of teams
• Excellent problem recognition and decision-making skills and ability to proactively facilitate resolutions both through direction and negotiation that takes into account comprehensive stakeholder input
• Experience and proficiency in computer software, including Microsoft Office, Meditech, Intranet/Internet, Excel spreadsheets, and other software applications
• Ability to establish and maintain effective working relations with members of the Leadership Team, colleagues, private and public officials, stakeholders, clients and families, and the general public
• Proficiency with office computer equipment and software applications
• Competent within the meaning of the Occupational Health & Safety Act

Assets:

• Postgraduate degree in a related health care field is an asset
• Experience in physical rehabilitation and complex care clinical areas an asset
• Knowledge of health care system resource and utilization pressures and familiarity with Local Health Integration Networks (LHIN) is an asset
• Previous experience in a similar role is an asset

CONDITION OF EMPLOYMENT
This position shall be conditional upon a satisfactory Criminal Record and Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions.

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• Offers of employment made to external candidates are conditional upon providing proof of COVID-19 vaccination as per the SJCG Immunization Policy IMS-04-005 or proof of valid medical exemption, prior to the offered effective date. If proof of vaccination or valid medical exemption is not provided, the offer of employment is rescinded.
  
  Upon request, accommodations due to a disability are available throughout the selection process.
  
  We thank you for your interest; however, only candidates selected for an interview will be contacted.