Client & Family Engagement Lead

Bargaining Unit: NON-UNION
Status: Full Time
Department: Client & Family Engagement
Site: Heritage & Sister Leila Greco Apartment
Location: Thunder Bay, Ontario
Shifts: Days
Rate of Pay: $69,119.70-86,394.75

Reporting to the Manager - Seniors' Supportive Housing, the Client & Family Engagement Lead will take a lead role in getting feedback from stakeholders including clients and families on program development that will enable clients to live in seniors supportive housing longer and safer, further delaying or eliminating the need to transfer to long-term care.
Key responsibilities of this role will include developing meaningful and collaborative relationships that will inform service planning and improvements of the supportive housing program.
The preferred candidate will have experience in service delivery rooted in client-centered care, and seniors' care with emphasis on community living.

Qualifications:

Education/Experience:

• A minimum of an undergraduate or graduate degree in a related field with demonstrated knowledge of seniors' health in a community setting
• Demonstrated experience in group facilitation, facilitating meetings, and reporting
• Experience working with seniors and knowledge of community resources

Skills/Abilities:

• Demonstrated ability to identify systemic issues, plan improvements, measure success and continue quality improvement
• Excellent communication skills (oral and written) to effectively communicate and collaborate with clients and families
• Skills related to preparing presentations and the ability to connect with the target audiences
• Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g., Word, Excel, Visio, Power Point and Outlook)
  

Assets:

• Registered member in good standing with applicable professional college in Ontario is considered an asset (e.g. College of Nurses of Ontario, Ontario College of Social Workers and Social Service Workers, Ontario College of Psychologists, College of Registered Psychotherapists of Ontario, College of Occupational Therapists of Ontario)

CONDITIONS OF EMPLOYMENT:
This position shall be conditional upon a satisfactory Criminal Record and Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions

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Will be required to travel to various work locations throughout Northwestern Ontario and provide own reliable transportation

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Offers of employment made to external candidates are conditional upon providing proof of COVID-19 vaccination as per the SJCG Immunization Policy IMS-04-005 or proof of valid medical exemption, prior to the offered effective date. If proof of vaccination or valid medical exemption is not provided, the offer of employment is rescinded.

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  At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.
  
  By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.
  
  Accommodations are available upon request at any stage in the selection process.
  
  Please note that bargaining unit applicants will be considered prior to other applicants in accordance with the terms of the applicable collective agreement.
  
  We thank you for your interest; however, only candidates selected for an interview may be contacted.