Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/
Position Description: The primary focus of this role is to maintain a high standard of cleanliness throughout the property. Responsibilities include, but are not limited to, excellent customer service, general cleaning, and minor maintenance repairs.
Responsibilities:
General Cleaning
- Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops
- Knowledge and safe handling of cleaning chemicals
- Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready
- Dust fire hose cabinets, bells and elevator tracks to minimize excess debris
- General knowledge and understanding of the safe handling of cleaning materials (WHMIS)
- Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways
- Repair of minor maintenance items (i.e. light fixtures, vents, filters, plumbing fixtures
- Monitor and clean garbage chutes, garbage bins and recycling rooms
- Collection of garbage and recycling bins in coordination with the city waste schedule
- Removal of garbage items and malfunctioning appliances
Customer Service
- Greet and interact with residents in a friendly and professional manner
- Promote a welcoming atmosphere
- Demonstrate excellent customer service and a "can-do" attitude
- Attend to resident concerns and service requests within 24 hours
- Follow up with residents to ensure a high level of customer satisfaction
- Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
- Organize, promote and execute resident events (i.e. holiday parties & summer barbeques)
Qualifications
- Professional cleaning experience
- Excellent customer service skills
- Proven track record of performing general cleaning duties and minor maintenance repairs
- Must be able to lift up to 50 lbs.
- Ability to push and move objects exceeding 50 lbs. (e.g. garbage bins, appliances)
- Ability to interact professionally with residents, team members, and contractors
- Fluent in English and French (applicable to Quebec only)
Pay: from $19 - $21 per hour
Benefits: health, dental and vision
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To apply, please email both resumes to [email protected] and include "Cleaner Application" in the subject line
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
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