Transdev Canada is hiring a Casual Transit Supervisor for our Abbotsford location.
Your role:
- Provide on-road support for transit operators.
- Address on-road safety issues and ensure compliance with safety standards.
- Promote and uphold excellent customer service across the transit system.
- Investigate motor vehicle incidents and accidents, including follow-up investigations.
- Submit detailed reports to management regarding incidents and operations.
- Monitor and address safety and security concerns.
- Maintain, deliver, and restore effective transit service when required.
- Investigate safety and training issues related to public complaints as needed.
- Plan and manage special projects and event coverage.
- Write effective, accurate, and informative reports.
- Supervise and support transit operators and employees in their daily activities.
- Proactively collaborate with various agencies and interact with the public.
- Address and resolve customer service complaints in a timely manner.
- Utilize and be proficient in most computer programs relevant to the role.
The perks:
- Competitive hourly pay of $ 39.86/hr.
- A great work environment.
- The ability to have a positive social impact by operating sustainable mobility solutions.
- Join a Group committed to encouraging diversity and employee development.
- Opportunities for career advancement due to a strong presence across North America.
Your profile:
- High school diploma or equivalent.
- Valid Class 5 driver's license.
- Clean driving record and ability to pass a criminal background check and drug/alcohol screening.
- Minimum 3-5 years of experience in public transit operations, including at least 2 years in a supervisory role.
- Thorough knowledge of local and provincial traffic laws and safety regulations.
- Experience in supervision, safety, and customer service is an asset.
- Security and Conflict Resolution training is an asset.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and ability to work independently.
- Strong organizational and time management skills.
- Customer service-oriented with a professional demeanor.
- Proficiency in MS Office products such as Excel and Word, as well as Windows-based programs.
- Physical ability to perform the essential functions of the job, including boarding and inspecting vehicles.
Your location:
- This is a casual, unionized, on-site position based at our Abbotsford location, with work responsibilities throughout the entire Fraser Valley.
- There is a requirement to work evenings, weekends, and holidays as needed.
Join an International Group strongly rooted in the communities.
Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.
Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.
In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.
And what about you? What drives you?
