Position Summary
Under the direction of the Banquet Captain(s), Manager Catering & Banquets the Banquet Service is responsible for exceptional and quality food and beverage service to banquet guests, including the set-up of table service. Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.
Key Accountabilities
- Provides exceptional guest service to casino guests
- Provides full table service following established standards of service
- Cleans, buses, and sets tables
- Performs other cleaning duties as required, including server side duties
- Occasionally required to work shifts as an Entertainment Host, as needed
- Works as a member of the team and provides support to co-workers on shift to ensure an overall positive guest experience for all casino guests
- Provides efficient and exceptional service to our guests in a friendly, professional, and positive manner at all times, as they are ambassadors of Casino Nova Scotia
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
- Finds ways to play; you are serious about work, without being serious in demeanor
- Chooses to make everyday a great day
- Stays focused in order to be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you make their day
Education and Qualifications
- Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!
- Minimum Grade 12 or equivalent required
- Completion of the Responsible Service Certificate “Serve Right - it’s just good business” is required
- Previous serving experience is required, previous banquet experience is an asset
- Ability to work a flexible schedule is required
- Ability to work majority of shift while standing/lifting trays of up to 50lbs at shoulder level, is required
- Ability to work in a host capacity during various entertainment functions, is required
- Must be able to work quickly while under pressure in a busy, fast-paced environment
- Must be pleasant, positive, well-organized, self-motivated individual with the ability to multi-task
- Must be neat, clean and professional with your appearance
- Must be able to work both independently as well as in a team environment
Work Environment Considerations
- Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise; lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
