Company Bio
Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.
Position Overview:
Under the direction of the Front of the House Manager, the Cashier position is applicable to the Bingo Hall, Buffet or the Gift Shop. The Cashier is responsible for conducting and reconciling money transactions in an accurate and timely manner. Emphasis must be placed on exceptional customer service, as the Cashier will be conducting transactions directly with customers. Attention to detail is required for balancing purposes at the start and end of each specified shift. All necessary precautions are required to ensure the safety and health of customers and ensure that safe work practices are adhered to at all time.
Responsibilities Include:
Responsibilities Include:
- Provide excellent guest service consistent with Company's core service standards and brand attributes.
- For the Bingo Hall and Buffet, review all daily specials, promotions and menu items, menu prices and hours of operation.
- For the Gift Shop, responsible for all inventories on display, opening and closing procedures, inventory of Cigarettes and Lottery Scratch Tickets, follow policies and procedures in the selling, redeeming and cancelling of Online Lottery Tickets.
- Perform payment transactions for guests accurately and efficiently.
- Ensure all items required at service stations are in place prior to the start of, and end of each shift.
- Ensure all AGLC, casino and other provincial or federally mandated laws, policies and procedures are understood and adhered to at all times.
- Develop and maintain positive relationships with all guests, food and beverage staff and other casino staff.
- Must always report to work on time.
- Must always present themselves in a clean neat uniform.
- Must always maintain proper hygiene and grooming.
- Communicate to the FOH Manager or Supervisor any issues that may require assistance to remedy.
- Attend meetings and training programs when required.
Education and Experience:
Qualifications and Education Requirements
- A valid Alberta Pro Serve Certification
- 1-2 years experience in cash handling experience in a fast paced environment.
- Experience working with POS systems would be an asset.
Knowledge, Skills and Abilities:
- Possess excellent interpersonal and strong verbal and written communication skills to promote and deliver impeccable service and standards at all times.
- Ability to work and thrive in a team oriented environment, and be able to function independently also
- Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment
- Must be available for shift-work, be able to stand for long periods of time
- Must be aware of and able to work in a smoking environment
- May require lifting weight of up to approximately 50 lbs.
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We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.
- Priority will be given to Tsuut'ina Nation members.
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