Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include assisting customers with their purchases, handling transactions, and ensuring a positive shopping experience. A successful candidate will possess strong communication skills and a passion for helping others.
Duties
- Provide outstanding customer service by greeting customers warmly and assisting them with inquiries.
- Process transactions accurately using the POS system, including cash handling and credit card processing.
- Conduct product demonstrations and provide technical sales support to enhance customer understanding of products.
- Engage in upselling techniques to promote additional products or services that meet customer needs.
- Maintain an organized and visually appealing merchandising display to attract customers.
- Handle customer complaints or concerns with professionalism and empathy, ensuring resolution.
- Manage time effectively to ensure all tasks are completed efficiently within the work shift.
- Uphold phone etiquette when responding to customer calls, providing information and assistance as needed.
Qualifications
- Bilingual or multilingual capabilities are highly desirable to assist a diverse customer base.
- Previous experience in retail sales or cashiering is preferred but not mandatory.
- Strong basic math skills for accurate cash handling and transaction processing.
- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.
- Familiarity with technology sales and technical product knowledge is a plus.
- Proven organizational skills to manage inventory and maintain store cleanliness.
- Ability to work collaboratively in a team environment while also being self-motivated.
- A commitment to delivering exceptional customer service in every interaction. Join our team today and be part of an exciting retail environment where your contributions make a difference!
Job Types: Full-time, Part-time
Pay: $17.20-$18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Discounted or free food
- Flexible schedule
Work Location: In person
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