About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary
Residence Facilities Services provide cleaning activities to standards endorsed by the Association of Physical Plant Administrators (APPA) for all locations in Residence buildings. Each work category has been reviewed to ensure we continue to meet our designated cleaning standards. We maintain a 7 days/ week cleaning schedule in order to sustain this level of cleanliness to support a healthy living and working environment for students and staff.
Come work with us!
Residences (Housing & Ancillary Services) is now hiring caretakers to join the Residence Facilities Team. Caretakers perform a range of cleaning duties, work various shifts, and work weeks. If you have the qualities of a successful Caretaker and meet the minimum qualifications, take the first step and apply now!
In addition to competitive wages that increase with service:
Effective July 2025 - Caretaker
- Less than 2 years of service $22.19
- Between 2 years of service and less than 5 years of service $23.07
- 5 years of service or more $24.50
Caretakers also receive:
- Hourly shift premiums for the following shifts:
- 8am-4pm: Sat +$0.80, Sun +$1.85
- 4pm-12am: Mon-Fri: +$0.80, Sat: +$1.60, Sun: +$2.65
- 12am-8am: Mon-Fri: +$0.85, Sat: +$1.65, Sun: +$2.70
- An annual work clothing allotment – employees will be provided with 4 sets (shirts and pants) during each contract year.
- An opportunity to be added to the Call in and Overtime list after 3 months.
- Ongoing training and (PPE) personal protective equipment is provided.
- 15 days’ vacation after 1 continuous year of service (prorated based on start date for 1st year)
- The University allows staff members the full time off between December 25th and January 1st inclusive for a winter closing, without loss of salary. The actual dates of the closure (normal working days) will be determined by the University
- Group Insurance Benefits (immediate except dental and LTD which is accessible after one year)
- Childcare Support Plan (after one year)
- Tuition Support Plan (after one year)
- University Pension Plan (immediately if full time contract is 1 year or as soon as renewal term puts employee past 1 year)
- Employee and Family Assistance Program (EFAP)
- Tuition Assistance Program (TAP) (after one year)
- University Health Insurance Plan (UHIP) (coverage under the plan starts on the date employee and family arrive in Canada, but not earlier than the 10th day of the month before the month in which university employment begins)
- Inclusive Queen's Learn about the resources, programs, and new initiatives that are helping us to build a campus that embraces diversity and empowers all members of our community to thrive at Queen’s.
- Employee Resource Groups - Employee Resource Groups (ERGs) help create an inclusive workplace by giving equity-deserving groups a formal structure within an organization to support their unique needs.
Job Description
- Follow all appropriate safety practices
- Show good work habits
- Commit to client satisfaction – you care that your work is done well
- Respect diversity and promote inclusion in our workplace
- Learn and practice new skills
- Maintain a positive and professional attitude
- Are courteous and caring while creating a safe and welcoming environment for members of the university community, conference organizers, students and guests
- Embrace our values: Professional, Respectful and Responsible, Integrity, Dependable, Effective and Efficient
Minimum Qualifications:
- High school diploma or equivalent is preferred, but not required.
- Ability to speak, read and write in basic English (Level 4 Canadian Language Benchmark for applicants whose first language is not English).
- Willingness and ability to understand and follow instructions
- Mechanical skills to clean and set-up equipment such as floor cleaning machines or to change lightbulbs.
- Comfortable with computers or tablets, email applications, online training modules, and web based applications.
- Must be willing and able to work in a team environment that respects and embraces diversity and inclusion
- Willingness and ability to work with people at all levels (e.g., front line staff, managers, senior administrators, etc.)
- Valid Full G class driver’s license. Satisfactory driving record required for all 12-8 shifts and/or schedules that include weekend shifts.
- Satisfactory Criminal Record Check and a satisfactory Vulnerable Sector Check
- Must be capable of performing the job duties noted below.*
- The University has policies in place to support its employees with disabilities, including an Accommodation in the Workplace Policy and a policy on the provision of job accommodations that take into account an employee's accessibility needs due to disability.
Major Responsibilities:
- Daily cleaning and maintaining of residence buildings in a homelike environment during the academic year including cleaning rooms, halls, stairwells, kitchens common rooms and washrooms and during conference season, which also includes bed making.
- Clean and sanitize washrooms, fixtures and fittings;
- Vacuum and shampoo carpets and upholstery;
- Sweep, dust-mop and damp mop all floor surfaces;
- Strip, seal, wax and spray buff all floors;
- Operate a variety of floor machinery;
- Collect garbage, clean glass and walls and move furniture (regularly lift up to 20 kg);
- Use of a step stool or 6’ stepladder to access overhead cleaning locations
- Report losses damages, repairs and infractions of residence regulations;
- Maintain a clean and healthy environment in the residence buildings.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected].
