Care Planner & Community Relations Representative

Benefits:

• Bonus based on performance
• Competitive salary

Join Our Team: Care Planner & Community Relations Representative

Location: Fraser Valley, BC
Type: Part-Time (30 hours/week)
Compensation: Competitive base salary + monthly commissions
Note: This is not a work-from-home role. In-person work from our Abbotsford office and field-based community visits are required.
About Right at Home Canada Fraser Valley
At Right at Home, we believe everyone deserves the opportunity to age with dignity, safety, and comfort—right in their own home. We’re a locally owned and operated home care agency that’s part of a trusted national network. What sets us apart is our deep connection to the Fraser Valley community, and our commitment to providing exceptional, personalized care.
The Role at a Glance
This hybrid role blends Care Planning with Community Engagement. You’ll guide families through care solutions while also representing Right at Home in the local community—building strong referral partnerships and driving awareness.

What You'll Be Doing
Care Planning (50%)

• Conduct in-home care assessments and develop individualized Care Plans.
• Coordinate care schedules with clients, families, and caregivers.
• Supervise care delivery and make ongoing adjustments as needs evolve.
• Serve as a key resource for families—answering questions and providing support.
• Maintain accurate documentation and ensure regulatory compliance.

Community Relations & Growth (50%)

• Build referral relationships with healthcare providers, organizations, and senior-serving professionals.
• Conduct 15+ outreach meetings/month to drive awareness and client inquiries.
• Increase market share in the Fraser Valley through strategic community engagement.
• Meet monthly key performance indicators (KPIs) tied to outreach, referrals, and client acquisition.
• Represent the brand at events, presentations, and networking opportunities.
• Maintain thorough notes and follow-ups in our CRM system.

✅ What You Bring

• Background in healthcare, case management, or social work (RN, RPN, LPN, MSW, OT/PT, or similar).
• Experience with care coordination, client intake, or community outreach.
• Strong relationship-building and communication skills.
• Organized, detail-oriented, and driven by both client impact and business growth.
• Comfort with tech tools (MS Office, CRM platforms) and willingness to travel locally.

Why Right at Home Fraser Valley?

• Make a Difference: Help families navigate care with confidence and compassion.
• Team Culture: Work alongside a close-knit, purpose-driven team that values integrity, trust, and heart.
• Growth & Rewards: Competitive compensation with monthly commission opportunities.
• Flexibility: Hybrid office/field structure with part-time hours and schedule input.
• Mileage reimbursement and support for local travel.

Please submit:

• Your resume
• A short cover letter sharing why you're a great fit for this dual-role

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Canada.