Nadège Patisserie is a boutique bakery and retailer that combines the art of French pastry with fresh, modern panache.
We are seeking a dynamic, skilled professionals to join our talented and growing team!
Availability: An open availability will be given preference
Salary to be discuss
What You’ll Do:
● Lead Sales Growth: Drive sales volume while ensuring a consistently positive customer experience.
● Manage the Team: Supervise and direct a team of sales associates (team size varies by season). Train and develop the team in sales, customer service, and product knowledge.
● Front of House Management: Spend the majority of your time managing Front of House operations, with about 6 hours per week dedicated to office work and the remainder of the time on the floor.
● Operational Duties: Perform opening and closing duties, ensuring the store is
well-stocked, organized, and meets quality standards.
● Maintain Store Standards: Keep the store clean and organized, complete all checklists, and address any health and safety hazards promptly.
● Emergency Response: Handle any emergencies during shifts, ensuring the safety and well-being of customers and staff.
● Financial Management: Assist in managing store profitability by monitoring labor costs, controlling expenses, and participating in recruitment.
● Promotions & Community Engagement: Help plan and execute sales promotions and maintain a positive public image.
● Schedule Creation: Develop weekly schedules according to labor guidelines and consider fluctuations in sales due to holidays or local events.
● Coffee: Operate coffee-making equipment such as espresso machines and grinders.
What You’ll Need:
● Certifications: Current Food Handler’s Certificate and First Aid Training (or willingness to obtain within the first weeks of employment).
● Experience: Supervisory or managerial experience, preferably in the restaurant, hospitality, or retail industry (training will be provided).
● Leadership Skills: Ability to train, lead, and motivate teams effectively.
● Customer Service: Strong customer service skills with excellent communication abilities (both written and verbal).
● Organizational Skills: Ability to multitask, solve problems, and pay attention to detail.
● Professionalism: A professional appearance and attitude, contributing to a positive team atmosphere and adherence to company policies.
● Physical Requirements: Ability to lift or move up to 25 lbs and stand/walk for extended periods during each shift.
● Availability: Must be available to work days, evenings, and weekends.
What You'll Get:
● Opportunities for growth and development
● Store discount
*Please note this role requires a strong ability to interact with customers, build relationships, and organically upsell products
Job Type: Full-time
Pay: From $20.00 per hour
Additional pay:
- Tips
Benefits:
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Store management: 3 years (required)
- Barista: 1 year (required)
Work Location: In person
