Bylaw Compliance Officer

City of Revelstoke

Bylaw Compliance Officer

This position is within the Bargaining Unit of the Canadian Union of Public Employees, Local 363.

DATE:
July 2025

REPORTS TO:
Manager of Development Services

PURPOSE STATEMENT:
This position carries out inspection, investigation, and regulatory work related to the enforcement of municipal bylaws and regulations. Responsibilities include responding to public complaints, enforcing animal control and wildlife attractant bylaws, and ensuring the care and handling of impounded animals. The role requires strong public relations and customer service skills to resolve issues with tact, diplomacy, and confidentiality.

This position investigates and processes complaints of bylaw infractions, enforces regulations, assists other departments with enforcement, and explains and interprets bylaws to the public. The role also involves preparing reports and records, gathering evidence, and appearing in court as required.

DIRECT REPORTS:
None.

MAJOR DUTIES AND RESPONSIBILITIES:
Bylaw Enforcement

• Investigates complaints and/or contraventions of the City of Revelstoke regulatory bylaws.
• Carries out enforcement and compliance procedures in accordance with City of Revelstoke Bylaws and Policies and as directed.
• Regular interaction and educating the public.
• Liaising with RCMP Revelstoke detachment, Conservation Officers, City Departments.
• Communicating with relevant community agencies and businesses, such as Bear Aware, Chamber of Commerce, Revelstoke Transit, Community Connections Outreach, Veterinary Clinic etc.
• Prepares and submits applications for warrants and assists in the preparation of documents for other court purposes.
• Attends court when necessary.
• Provides investigative support to other departments.

Animal Control

• Daily care and feeding of impounded animals.
• General maintenance and upkeep of pound facilities and city vehicle.
• Provide Incident Reports of events of a significant nature. (e.g. aggressive/ dangerous dog attack, personal safety and security, injured dog at large (DAL), incidents that may be significant in nature, court/police action, bear incident, Conservation Officer action, criminal safety issues.)
• Conduct mobile and foot patrols.

WORKING WITH OTHERS:
Works primarily independently and occasionally as part of a team. Frequently liaises with supervisor, other team members, external agencies and judicial agencies. Interacts frequently with the public and occasionally with victims of crime.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of inspection and investigative work.
• Able to quickly acquire a superior knowledge of the bylaws and regulations of the City of Revelstoke.
• Knowledge of the applicable sections of the Local Government Act and Community Charter, Offence Act, Criminal Code, Evidence Act, Bylaw Enforcement Ticket Regulations and Provincial Statutes.
• Knowledge of Animal Diseases Control.
• Knowledge of Animal Welfare and Humane Procedures.
• De-escalation skills.
• Ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.
• Knowledge of W.C.B. Regulations and City of Revelstoke safety policies
• Ability to exercise courtesy, tact, and diplomacy in the exchange of information with other city employees, contractors, partner agencies and organizations, as well as members of the public.
• Read and interpret maps, legal documents, and bylaw regulations with accuracy.

FINANCIAL RESPONSIBILITIES:
None.

WORK ENVIRONMENT:
The Bylaw Compliance Officer works both in an office setting and outdoors in all weather conditions. The role involves frequent interaction with the public, including handling difficult or confrontational situations. Collaboration with various agencies is required. The position also includes responsibilities related to animal control, which may involve handling stray or aggressive or dangerous animals. Weekend and evening hours may be required.

EDUCATION, TRAINING, AND WORK EXPERIENCE:

• Highschool Diploma or equivalent
• One (1) year experience in bylaw enforcement.
• Experience in animal handling and restraint.
• Experience handling livestock and poultry.

LICENSES / CERTIFICATIONS:

• Bylaw Compliance, Enforcement and Investigative Skills course (Levels 1 & 2).
• Animal Control Basic Training Program from a recognized institution.
  • Use of Force Certification
  • Provide a satisfactory Police Information Check
  • British Columbia Class 5 Driver’s License or equivalent.

PHYSICAL, MENTAL, AND VISUAL DEMANDS:
Physical Demands:

• Manual Dexterity: Operate electronic devices, ticketing systems, radios with precision, and personal protective equipment.
• Strength: Lift and move items such as large dogs, signage, barricades, or other equipment as required.
• Posture: Stand, walk, or sit for long durations while monitoring compliance or performing administrative duties.

Mental Demands:

• Attention to Detail: Accurately observe and document infractions, ensuring proper enforcement of bylaws.
• Adaptability: Respond to dynamic situations involving public interactions, changing priorities, and de-escalation.
• Problem-Solving: Address complaints, mediate disputes, and find solutions to complex compliance issues.

Visual Demands:

• Detail Vision: Reading license plates accurately.
• Situational Awareness: Maintain vigilance during patrols to identify violations, hazards, and safety concerns.
• Depth Perception: Assess distances for various violations (ie. parking, tree removal etc.)

Why Work at the City of Revelstoke?

• Work/Life Balance – We offer a nine-day fortnight schedule!
• Live Where Others Vacation!
• Complimentary Recreation Pass
• Comprehensive and Competitive Benefits
• Competitive Wages
• Year-Round Fun with the Municipal Employees Association
• Professional Development & Growth Opportunities
• Employee & Family Assistance Program
• Municipal Pension Plan
• Flexible Retirement Savings with iA Financial Group
• Transition housing may be available
• And More!

Annual salary $66,248 - $73,146

Resumes will be accepted until Friday, September 12th, 2025.

Interested parties are invited to submit a cover letter and resume, by mail, email or in-person to:

Jodie Allen, CPM, CPHR
Manager of Human Resources
PO Box 170, 216 Mackenzie Avenue
Revelstoke, BC V0E 2S0

The City of Revelstoke wishes to thank all applicants in advance for their interest. However, only those selected for an interview will be contacted.