Business Analyst - ERP Program

• Supporting, maintaining, and evolving enterprise-level computer systems to meet established customer service levels and uphold operational best practices.
• Supporting initiatives from initiation to completion using business analysis, process mapping, project management, and change management methodologies.
• Collaborating with stakeholders to gather and document business requirements, ensuring that solutions align with both financial and operational objectives.
• Translating business needs into clear functional specifications and use cases to guide system development, configuration, or process changes.
• Conducting data analysis to support decision-making and identify opportunities for cost savings, efficiency, or risk mitigation.
• Assisting in the creation and delivery of training materials and user documentation to support system adoption and process changes.

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

• You have a bachelor’s degree in Business Administration, Commerce, or a related field, or an equivalent combination of education and experience.
• A minimum of 3 years of direct experience in business analysis is required. Experience in business case development, project management, change management, and continuous improvement are considered assets.
• You are a self-starter and natural leader with proven organizational and analytical skills. You work well independently and in a team environment, demonstrating excellent communication and interpersonal abilities.
• You are highly organized, able to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment with strong attention to detail.
• You have a commitment to continuous improvement.
• You have strong facilitation and presentation skills, and a proven ability to analyze data, identify trends, and draw meaningful conclusions to inform decisions.
• You are skilled at negotiating with suppliers to achieve favorable outcomes and resolving issues related to procurement processes and supplier relationships.
• You have a solid understanding of business principles and bring knowledge of financial processes and/or supply chain management
• You have direct experience in procurement and/or inventory management, which are considered strong assets.
• You are proficient with Microsoft Office, particularly Excel, and have experience working with procurement software and systems.
• Proficiency in Visio and workflow diagramming is required.
• Certifications such as CAPM, CBAP, or CCBA are considered assets.
• Knowledge of utilities, ERP, or large-scale transformation projects considered an asset

• The opportunity to contribute to a high-impact transformation program
• A collaborative and inclusive team environment
• Professional development and mentorship
• A role with visibility across multiple business units