Westman is an industry-leading communications provider based in Brandon MB, offering residential and commercial High-Speed Internet, Digital TV, and Phone services in communities across Manitoba. Established in 1977, as a locally owned and operated cooperative, Westman is dedicated to delivering competitive and innovative services, providing an exceptional member experience, and supporting the communities we serve.
What we have to offer:
- Competitive compensation package.
- Comprehensive group benefits plan (extended health; life; dental; vision; GRRSP; and health & wellness).
- Various Learning and Development initiatives, and opportunities to grow within our team!
- Opportunity to participate in company events and activities and enjoy our company perks!
- Provide end-to-end delivery of commercial services, completing outside and inside installations of broadband equipment and services.
- Deliver positive customer experiences by following best practices for customer service.
- Analyze and find solutions for emergency repair situations.
- Repair or replace faulty drop cables.
- Replace faulty broadband electronics, coaxial, and fibre optic cables.
- Document work orders, trouble calls, and site surveys accurately.
- Perform all work in accordance with quality control guidelines and company policies and procedures.
- Minimum Grade 12 education or equivalent. Post-secondary education in Electronics, Telecommunications, or a related field is considered an asset.
- Must have the ability to obtain SCTE Certifications including SCTE-ISBE BPI, SCTE-BPT, SCTE-BPE, and SCTE-BCSS.
- Minimum three years of customer service experience is required.
- Minimum two years’ experience within telecommunications is required.
- Knowledge of or experience in electronic, network, and fibre installation and repair, broadband HFD distribution, construction, and residential and business wiring is required.
- Ability to read and understand plant maps, with an understanding of construction wiring practices.
- Must hold and maintain a valid driver’s license.
- Must have no fear of heights (ladder work) and be able to carry 75 lbs.
- Must be able to be on-call for emergency services as needed with the potential of extended travel.
- Must have the ability to obtain Basic First Aid and CPR C.
As an equal-opportunity employer, we are committed to an inclusive and barrier free environment at Westman Communications Group and encourage applications from all qualified individuals. If you require a reasonable accommodation at any point during recruitment process or would like to request this posting in an alternate format, please indicate by emailing [email protected] of the accommodation requirements. While we thank each applicant for their interest, only selected candidates will be contacted.
Report job
