(Location) is currently seeking a Body Shop Estimator & Customer Service to join our team of customer focused professionals within our high volume and process-driven dealership.
Purpose/Summary of Position:
The Body Shop Estimator & Customer Service is responsible for serving customers in person and on the phone, estimating and pricing vehicle parts, body shop equipment and other related services. This position requires the ability to work independently with minimal supervision in order to provide accurate estimates of costs while maintaining customer satisfaction. The ideal candidate will be detail-oriented, have excellent communication skills, possess strong organizational skills, be self-motivated, organized, reliable, flexible, and punctual. This person must also be comfortable working on multiple projects at once; this individual should not only enjoy challenging tasks but handle changing priorities as well.
Required Qualifications:
As a Body Shop Estimator you will work closely with the production team and be responsible for providing accurate information to customers and the dealership teams in terms of pricing, damage, and estimated time of repair.
Our ideal candidates understand that customers have a choice in where they repair their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.
Candidates must possess:
- Valid drivers license
- Minimum High School Diploma or GED required
- Post-Secondary Education Preferred
- 2-3 years previous body shop experience required
- Strong customer service skills, ability to deal with people sensitively, tactfully, and professionally
- Exceptional conflict resolution, negotiation, and objection handling skills
- Professional appearance and manner
- Strong work ethic and positive team attitude
Why We’re Awesome:
- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Employee and Family Assistance Program
- Collaborative work environment & group support
Qualified applicants are invited to apply with resume and cover letter.
Barrie Chrysler is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at 705-735-8895 or [email protected] to make your needs known in advance.
