Location: North Vancouver
Department: Mountain Operations
Reports to: Duty Manager
Role Status: Full Time / Hourly / Seasonal
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
As a Mountain Bike Park Summer Lift Operator, you are responsible for ensuring the safe and efficient operation of the Screaming Eagle Chairlift including; start up and shut down procedures, greeting guests, assisting in loading and unloading mountain bikes and providing physical assistance when required. With direct supervision from the Lift Operations Supervisor and Mountain Operations Duty Manager, the Mountain Bike Park Summer Lift Operator is expected to deliver a safe and exceptional experience for all mountain guests.
ESSENTIAL JOB FUNCTIONS
- Ensuring safe and efficient operational procedures of lifts including start up and shut down procedures
- Greeting guests in a friendly and welcoming manner
- Scanning tickets, Bike Park access control
- Ensuring highest level of safety with respect to the load/unload area, ensuring that it is uncluttered and litter-free
- Assisting in the loading and unloading of Mountain Bikes, providing physical assistance to guests when required
- Establishing and maintaining all operational aspects of the lift station including; line control, tools and signs
- Maintaining housekeeping standards of load/unload areas as well as lift huts, ensuring a clean work environment including cleaning/disinfecting of chairlift chairs and other lift operational facilities (proper PPE will be provided)
- Maintaining a high quality, friendly and cooperative relationship with mountain staff
- Performing all other duties as assigned
This position reports directly to the Supervisors, Lift Operations and Duty Managers and does not involve any direct supervisory responsibilities.
REQUIRED QUALIFICATIONS AND ABILITIES
- Passionate about Mountain Biking and the outdoors
- Ability to provide excellent guest service
- Ability to lift up to 40 lbs
- Ability to work flexible schedule, in all weather conditions
Summer Lift Operators perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$19.12 to $22.37/hour
All positions are eligible for the following benefits and perks:
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 1 year of service
- Free access pass for dependants
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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