Are you an experienced automotive service leader looking for your next opportunity? Gary Moe Mazda is seeking a motivated and results-driven Service Manager to oversee our Service Department and ensure the highest standards of customer satisfaction and operational success.
What You’ll Do:
- Lead, train, and inspire the Service team to deliver an exceptional customer experience.
- Manage daily service operations, ensuring efficiency, profitability, and adherence to dealership standards.
- Monitor and drive key performance indicators (KPIs) including customer satisfaction, gross profit, productivity, and shop efficiency.
- Oversee scheduling, workflow, and capacity planning to maximize service output.
- Collaborate closely with Parts, Sales, and Finance departments to ensure seamless operations and customer care.
- Maintain compliance with manufacturer policies, warranty procedures, and safety standards.
- Resolve customer concerns professionally and promptly while protecting dealership interests.
What We’re Looking For:
- Previous leadership experience in a Service Manager or Assistant Service Manager role within an automotive dealership.
- Mazda brand experience is not required, but considered an asset.
- Experience with PBS dealership software strongly preferred.
- Strong business acumen with a proven ability to meet financial and performance targets.
- Excellent leadership, coaching, and team-building skills.
- High attention to detail, organization, and ability to thrive in a fast-paced environment.
- Exceptional communication and problem-solving abilities.
What We Offer:
- Competitive salary range of $75,000 – $100,000 depending on experience and performance.
- Performance-based incentives and career advancement opportunities.
- Comprehensive benefits package.
- A supportive, professional, and customer-focused dealership culture.
Join a team where your leadership directly impacts success. At Gary Moe Mazda, we don’t just fix cars — we build trust and long-lasting relationships with our customers.
Apply today and take the next step in your automotive management career with Gary Moe Mazda!
Job Types: Full-time, Permanent
Pay: $75,000.00-$100,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
Ability to commute/relocate:
- Red Deer County, AB T4E 1B1: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Service Manager: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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