MegMar / Tirecraft (Fort St John, BC) – We are presently seeking a qualified individual to fill the position of a Service Advisor to be the liaison between our customers and Tire Technicians & Mechanics.
BENEFITS – We offer an excellent Group Benefits package with medical & dental benefits along with short- & long-term disability insurance.
RESPONSIBILITIES:
· Create quotes and sell recommendations to customers based on their needs/wants
· Follow preventative measures and manufactures recommendations for scheduling services & repairs
· Write up work orders for sales and service transactions and present to the technicians
· Take customer calls, telephone requests, write up work orders
· Invoice all products and service sales once complete and process payment immediately
· Handle sales and service at the front counter and on the telephone with a strong focus on facilitating the best possible customer service
· Monitor all service activities to ensure work is completed on a first in – first out basis and that it is completed in a timely manner
· Provide Store Manager with assistance / input concerning product selection and inventory levels for the retail shop
· Complete product adjustments, including manufacture claim forms, on a timely basis
· Maintain product and service displays in a marketable and clean appearance
QUALIFICATIONS:
· Must have Mechanical background
· Previous experience in a leadership position would be an asset
· Previous experience in retail automotive/tire industry
· Valid drivers license
· Computer Literate
· Strong communication skills (verbal & written)
**** SEND RESUME TO [email protected]****
Job Types: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Fort St. John, BC V1J 7C4: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
- working in auto industry: 1 year (required)
Work Location: In person
