Date Posted: 07/31/2025
Req ID: 44597
Faculty/Division: Vice Provost Strategic Enrolment Management
Department: Learning Space Management
Campus: St. George (Downtown Toronto)
Description:
About Us:
The University Registrar’s Office (URO) is a central support team that provides institutional leadership on student financial aid & awards, student accounts, client services & records, student systems and learning space management (LSM) and convocation. The URO works with faculty and divisional registrars to support undergraduate and graduate students throughout the student life cycle and is an advocate and service provider for University of Toronto students and tri-campus registrarial services.
The Learning Space Management (LSM) team has a focus on learning space excellence with stewardship of the University’s central classrooms and testing space. The team provides leadership on academic scheduling, classroom design, instructional technology and accommodated testing.
Position Summary:
The Assistant Registrar, Academic Scheduling & Testing Services provides strategic leadership in the development, delivery, evaluation and re-engineering of academic space utilization and academic scheduling including examinations, accommodated testing services and associated systems for the University of Toronto. Reporting to the Director, Learning Space Management, the Assistant Registrar manages and leads a cross functional team of staff who provide expertise on accommodated testing, academic course and exam scheduling, exam invigilation and ad hoc room bookings. The Assistant Registrar actively seeks out and develops positive, dynamic, and productive relationships with academic units, the U of T scheduling community and campus partners. The Assistant Registrar acts as a champion for service and performance excellence; and plays a key role in leading, influencing and establishing the desired organizational culture.
The Assistant Registrar actively engages in efforts to maximize service integration and a cross-functional approach among all units within the University Registrar’s Office. The Assistant Registrar is a part of a network of registrarial professionals that collectively contribute to the University of Toronto's learning environment. The incumbent has financial responsibility for scheduling and ATS related projects and provincial grants and has full managerial authority over one PM and 14 USW positions (directly and in-directly).
Qualification Required:
Education:
- Bachelor’s degree preferably in mathematics, computer science or business
Experience:
- Minimum five (5) years’ of related experience in a post-secondary institution
- Previous experience in establishing work plans and managing projects deliverables is an asset
- Experience working with and interpreting academic policies and procedures
- Experience building and developing effective administrative systems and processes
- Specialized knowledge of computer applications relevant to registrarial/scheduling activities
- Understanding of information technology management practices, including design, development and maintenance of systems and databases
- Experience leading and motivating others
- Experience supervising staff, preferably in a unionized environment
Skills:
- Solid working knowledge and understanding of a university student information systems
- Expert knowledge with the InfoSilem suite of products. Knowledge of Azure Data Studio, Tableau and PowerBI
- Experience with systems analysis, automated software tools and techniques, relational databases, building spreadsheets and SQL queries to analyze and draw conclusions from institutional datasets
- Excellent communication and presentation skills
- Superior managerial skills with attention to organization and time management
- Proven ability to exercise superior judgement, initiative, analytical and problem solving skills
- Strong leadership and team building skills and the ability to manage and motivate staff at different levels
- Demonstrated ability to deal effectively with a wide range of contacts
- Effective negotiation and interpersonal skills
- Excellent interpersonal skills with the proven ability to use an inclusive approach to develop and cultivate relationships with students, faculty, staff and members of the external community
- Ability and aptitude for progressive, creative and innovative thinking
- Must be able to independently exercise superior judgment to make important decisions on complex matters which may fall outside of the scope of established policies
- A skilled facilitator, presenter and communicator with the ability to effectively facilitate discussions to achieve appropriate outcomes
- Ability to lead, influence and support organizational and cultural change
- Proven experience with leveraging data to inform decisions leading to enhancing efficiencies and align with organizational goals is required
- Excellent time management skills
- Strong public-service orientation, and evidence of effective teamwork are required
- Demonstrated ability to perform duties independently and carry out projects of varying complexity for extended periods of time
- Willingness to maintain, expand and share expertise relating to scheduling
Other:
- Excellent judgement, reliability, diplomacy, tact
- Demonstrated initiative, strong problem-solving skills, flexibility
- Ability to plan, prioritize, multi-task and work effectively under pressure
- Proven ability to provide a quality services environment in a university registrarial setting
- Strong understanding of how student scheduling impacts the overall student experience
- Proven supervisory and project management skills
- Proven organizational skills
- Effective human relations and leadership skills
- Innovativeness and resourcefulness
- Evidence of team-leading project skills
- Excellent communication and interpersonal skills.
- Must be able to meet strict deadlines
- Ability to anticipate and resolve complex issues.
- Demonstrate ability to resolve complex sets of requirements between multiple sets of stakeholders.
- Demonstrated ability to coordinate with and positively influence a diverse group of staff and faculty members who may have competing interests for time in the schedule and for space needs to minimize inter-departmental conflicts.
Note: This is an approximately 6-month term position with a potential start date from September 1, 2025, to March 31, 2026.
Closing Date: 08/13/2025, 11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 - Hiring Zone: $106,705 - $124,491 - Broadband Salary Range: $106,705 - $177,843
Job Category: Administrative / Managerial
