Job Overview
We are seeking a dedicated and proactive Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting daily operations, enhancing customer satisfaction, and leading team members to achieve organizational goals. This position requires strong leadership skills, exceptional organizational abilities, and a commitment to providing excellent customer service.
Responsibilities
- Assist in managing daily operations to ensure efficiency and productivity.
- Supervise staff, providing guidance and support in their roles.
- Train new employees and develop training programs for ongoing staff development.
- Handle payroll processing and ensure accurate record-keeping.
- Manage cashiering duties, including cash handling and reconciliation.
- Conduct interviews for potential new hires and assist in the hiring process.
- Maintain high standards of customer service by addressing inquiries and resolving issues promptly.
- Organize schedules and ensure adequate staffing levels during peak times.
- Implement administrative procedures to enhance operational efficiency.
Skills
- Strong organizational skills with the ability to multitask effectively.
- Excellent customer service skills with a focus on building relationships.
- Proficient in payroll systems and cashiering processes.
- Bilingual abilities are a plus for effective communication with diverse clientele.
- Knowledge of interviewing techniques and training development practices.
- Effective phone etiquette for professional communication with customers and team members.
- Ability to work collaboratively within a team environment while also demonstrating leadership qualities.
Join us as an Assistant Manager where you can make a significant impact on our operations while fostering a positive work environment!
Job Type: Full-time
Pay: From $20.00 per hour
Licence/Certification:
- hair stylist license (required)
Work Location: In person
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