A/R Clerk

Overview
An Accounts Receivable Clerk in the logistics field is responsible for managing and ensuring the accurate and timely processing of financial transactions related to accounts receivable functions. Duties include but not limited to:

Responsibilities

• Generate and issue accurate and timely invoices to customers for products or services rendered.
• Ensure that all invoices are correctly recorded in the accounting system.
• Review billing details for accuracy and compliance with contractual terms.
• Monitor and track customer payments to ensure timely collection of outstanding balances.
• Post and apply payments to customer accounts accurately and promptly.
• Follow up on overdue accounts and outstanding invoices.
• Resolve payment discrepancies and issues in coordination with customers and internal teams.
• Maintain organized records of customer transactions and communications.
• Implement a systematic and proactive collections process to ensure prompt payment from customers.
• Communicate with customers regarding outstanding balances and overdue invoices.
• Send reminders and follow-up communication to encourage timely payment.
• Identify and escalate problematic accounts to the appropriate departments for resolution.
• Negotiate and establish payment plans with customers, when necessary.
• Perform regular reconciliations of accounts receivable records to ensure accuracy.
• Prepare and maintain accounts receivable aging reports for management review.
• Provide insights and analysis on customer payment trends and collection performance.
• Establish and maintain positive relationships with customers regarding payment matters.
• Address customer inquiries and resolve payment-related issues promptly.
• Collaborate with the sales and customer service teams to address customer concerns effectively.
• Assist in evaluating the creditworthiness of new and existing customers.
• Recommend credit limits and terms to the management team.
• KPI - Manage account receivable aging with targeted DSO
• Monitor customer credit limits and implement credit control measures as needed.
• Ensure compliance with relevant financial regulations and internal policies.
• Maintain organized and up-to-date records for audit purposes.
• Collaborate with the finance team to support audits and provide necessary documentation.
• Follow workplace health and safety policies and procedures
• Apply Continuous Improvement and data driven decisions

Skills

• 3+ years of proven experience as an Accounts Receivable Clerk in the logistics industry or a similar field.
• Demonstrate great planning and organizational skills
• Possess great information collection and monitoring
• Excellent attention to detail and accuracy in data entry and analysis.
• Strong communication skills, both verbal and written, to interact with vendors and customers effectively.
• Demonstrate the quality of being honest and having strong moral principles
• Attention to detail and accuracy including close and continual monitoring and checking of processes and work tasks
• Work planning and management including scheduling and prioritizing work tasks to meet strict deadlines
• Efficient data collection, review, and management plus good data entry skills
• Able to identify problems quickly and accurately and implement workable solutions
• Strict adherence to confidentiality regulations and ethical standards
• The ability to communicate effectively with other employees and stakeholders
• Excellent interpersonal skills and emotional intelligence

Proactive is an equal-opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will provide accommodations for candidates with disabilities throughout the recruitment and selection process. If accommodations are required, please notify our HR office, and we will work with you to meet your needs.

Job Types: Full-time, Fixed term contract

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person